small-logo
Need help now? Call 216.321.7774

18 Soft Skills That Set Communications Professionals Apart

From Forbes As collaboration becomes more cross-functional and AI reshapes day-to-day work, employers are looking for communications candidates who can adapt, build trust, think critically and communicate with sound judgment. Strong writing and technical expertise will always be essential for these roles, but interpersonal skills are what ultimately help teams succeed in the modern workplace. […]


Leadership Trust Baseline: Reputation Intelligence for Leadership Transitions

By Leonard S. Greenberger, APR, AKCG – Public Relations Counselors Trust is a leadership asset — but for many organizations, it’s also largely unmeasured. That’s where AKCG’s Leadership Trust Baseline (LTB) comes in.  Organizations invest heavily in strategy, culture, and communications, but they often lack a clear, data-informed understanding of how leadership is perceived. This gap becomes especially consequential during leadership transitions, when trust […]


How Powerful Women Leaders Communicate

By Carol Kinsey Goman There are two sets of qualities that people look for in leaders: warmth/likeability/empathy and power/confidence/authority. While women often excel in displaying warmth (which shows up in their influence and collaboration skills), they may hesitate to directly seek or show power. As Women’s History Month ended, it served as timely reminder to […]


Hennes Communications is Now a Division of AKCG – Public Relations Consultants

AKCG – Public Relations Counselors Acquires Cleveland-based Hennes Communications The acquisition, bringing together two long-established national crisis communications agencies, strengthens AKCG’s reputation management footprint  AKCG – Public Relations Counselors, headquartered in the Greater Philadelphia Region, today announced that it has acquired Hennes Communications, a nationally recognized crisis communications agency founded by Bruce Hennes in 1989. […]


Personal Brands Pose Growing Risk for Company Reputations, Warns the Corporate Governance Institute

By Sam Allcock for FEAST Boards must monitor how CEOs and executives present themselves as public and private personas become inseparable As CEOs increasingly become the public face of their organisations, their personal brands are now inseparable from corporate reputation. Boards must treat them as a critical governance risk, according to the Corporate Governance Institute. […]


How to Lead Through Turbulence

By Mark Athitakis for Associations Now 2025 has been a year of uncertainty and disruption for associations, as they’ve watched their members and industries get pushed and pulled by the political winds. Are tariffs in the offing, or not? Are members going to have their research or programs funded, or not? Leaders can legitimately wonder […]


To Market a Crisis Practice, Train the Attorneys in Crisis Communications

Introduction by Bruce Hennes, Hennes Communications In an article originally written for the National Law Review, I drew on James Comey’s observation that lawyers are trained to analyze facts, anticipate how decisions will look under the “brutally unfair” light of hindsight, and, when it matters most, have the courage to say “no” into the noise […]


Saying “No” in a Storm: What Lawyers and Crisis Advisors Share

By Bruce Hennes, Hennes Communications Before James Comey headed up the F.B.I., he served as general counsel of Lockheed Martin Corporation. While at Lockheed, he spoke at the National Security Agency about how studying law is similar to the education intelligence analysts receive. “You read a case and decipher…relevant facts, the [outcome] of the case…you are drilled […]


Oprah Changed What Media Could Be — and How Millions Live Their Lives

By Amaris Castillo for Poynter.org It’s nearly impossible to describe the “Queen of all Media” in one sentence. Oprah Winfrey is a multihyphenate: A daytime talk show host who changed the business. A producer. An author. A philanthropist. An actress with accolades. A billionaire. An avid gardener. A champion of books and education. A media […]


Words Matter: Focusing on ‘Profession’ and ‘Industry,’ Not ‘Member,’ as a Hack for Broader and Bigger Thinking for Boards and Association Leaders

By: Silvia Quevedo for American Society of Association Executives One simple shift in language can help boards and leaders break out of old patterns and drive strategic, future-focused thinking—even amid current challenges in the U.S. Learn how (and why) to make this change with real-world examples that demonstrate how small wording adjustments inspire bigger impact. […]


Contact Us

Your name Organization name Describe your situation Your phone number Your email address
Leave this as it is