Ready.gov is the federal government’s comprehensive resource for emergency preparedness, disaster planning, crisis response and recovery. Created by FEMA, the site helps individuals, families, businesses and communities prepare for emergencies ranging from severe weather, fires and power outages to cyberattacks, terrorism and other major disruptions. It provides practical guidance on creating emergency plans, assembling disaster […]
Harvard Business School research suggests AI-generated news summaries may actually encourage deeper reading. In a large-scale study, readers who saw concise AI summaries were more likely to click through to full articles. The findings challenge concerns that generative AI will diminish news engagement, offering implications for journalism, media organizations, audience engagement and digital communications. By […]
By Dan Stoneking, writing for Homeland Security Today It seems like generative AI has reached the venerable level of the Oxford Comma debate. I actually published a strategic communications column about the Oxford Comma a few years ago where I definitively proved that being for or against was missing the point. It is actually a matter of choosing when, where and how to use […]
AKCG – Public Relations Counselors Acquires Cleveland-based Hennes Communications The acquisition, bringing together two long-established national crisis communications agencies, strengthens AKCG’s reputation management footprint AKCG – Public Relations Counselors, headquartered in the Greater Philadelphia Region, today announced that it has acquired Hennes Communications, a nationally recognized crisis communications agency founded by Bruce Hennes in 1989. […]
By Aminu Abdullahi, writing for EWeek There’s a moment most writers recognize now: you stare at a blank document, and instead of panicking, you open a chat window. Somewhere between 2023 and 2026, AI quietly moved from novelty to writing partner. That shift created a crowded market. More than 100 AI writing tools now promise […]
Introduction by Bruce Hennes, Hennes Communications Cat YouTube? Happy Dog TV? Relax My Cat? DOGTV? If you’re thinking, “What on earth does Cat YouTube have to do with crisis communications?”, that’s exactly why this New York Times piece belongs here. Because at its core, it’s a story about audience. We spend our professional lives trying […]
By Ethan Mollick for One Useful Thing I have written eight of these guides since ChatGPT came out, but this version represents a very large break with the past, because what it means to “use AI” has changed dramatically. Until a few months ago, for the vast majority of people, “using AI” meant talking to […]
By Justin Snair, Sarah K. Miller and Emma Erwin, writing for the Texas Division of Emergency Management and DomesticPreparedness.com Bad alerts can cost lives. Jargon, acronyms and unclear actions waste precious characters. This article shows how emergency managers, researchers and technologists are using generative AI to build evidence-based, multi-platform warning messages with built-in readability and […]
By Linn F. Freedman , Robinson & Cole LLP On December 19, 2025, the Federal Bureau of Investigation (FBI) published an Alert warning the public that it has data from as far back as 2023 that “malicious actors have impersonated senior U.S. state government, White House, and Cabinet level officials, as well as members of Congress to […]
By Thom Fladung, Hennes Communications “Skate to where the puck is going to be, not where it has been.” — Hockey legend Wayne Gretzky The puck, in this case, is artificial intelligence, or AI as it has become ubiquitously known. Your school probably is using AI or will be soon. Think now about how AI […]