Ready.gov is the federal government’s comprehensive resource for emergency preparedness, disaster planning, crisis response and recovery. Created by FEMA, the site helps individuals, families, businesses and communities prepare for emergencies ranging from severe weather, fires and power outages to cyberattacks, terrorism and other major disruptions. It provides practical guidance on creating emergency plans, assembling disaster […]
Effective apologies are essential to leadership, crisis communications and trust repair. Experts say a meaningful apology requires taking responsibility, acknowledging harm, avoiding excuses, promising change, offering repair and allowing space for forgiveness. For CEOs and communicators, the lesson is clear: accountability and empathy can strengthen relationships, rebuild trust and protect credibility. By Jancee Dunn, writing […]
Dolly Parton’s legacy offers business leaders and communicators a powerful lesson in trust, authenticity and reputation management: credibility is earned when values, words and actions consistently align. For crisis and executive communications, her example underscores listening, humility, kindness, self-awareness and knowing when to speak…and when not to. By Faye Shapiro, writing for CommPro… We all […]
Effective crisis communications requires more than legal expertise. During a corporate crisis, legal risk and reputational risk must be managed simultaneously. The strongest crisis management strategies pair experienced legal counsel with seasoned crisis communications professionals—working as co-pilots to manage litigation exposure, media scrutiny, stakeholder trust and reputation management through one coordinated strategy. By Bruce Hennes, […]
Senior living providers can strengthen reputation management by combining strategic public relations, media relations and thought leadership. Developing distinctive viewpoints, taking meaningful positions on industry issues and generating sustained positive media coverage can differentiate senior living organizations, build trust with residents and families, counter negative perceptions and strengthen crisis communications preparedness. By Mike Gross, AKCG […]
Media monitoring is essential to effective crisis communications, public relations and reputation management. By tracking news coverage, social media, audience sentiment and emerging trends, organizations can identify potential crises early, understand public perception and respond strategically. Consistent media monitoring also helps PR professionals measure engagement, identify influencers and make better-informed crisis management and communications decisions. […]
Effective public speaking is a critical skill for young lawyers and other professionals. These 50 practical tips emphasize preparation, audience awareness, clear messaging, confident delivery, storytelling and authenticity. The advice offers a useful roadmap for improving presentation skills, executive presence, courtroom communication, media interviews and persuasive communication—skills essential to leadership, reputation management and crisis communications. […]
A public attack on negative media coverage can transform a minor story into a full-blown reputation management crisis. After robotics company 1X criticized a Wired article on social media, its complaint generated millions of views—vastly amplifying the original coverage. The lesson for crisis communications, media relations and PR professionals: don’t inadvertently make bad news go […]
From Forbes As collaboration becomes more cross-functional and AI reshapes day-to-day work, employers are looking for communications candidates who can adapt, build trust, think critically and communicate with sound judgment. Strong writing and technical expertise will always be essential for these roles, but interpersonal skills are what ultimately help teams succeed in the modern workplace. […]
We are pleased to announce that Hennes Communications is now a division of AKCG – Public Relations Counselors. A Strategic Partnership AKCG, a leading strategic communications firm headquartered in the Philadelphia area with offices in D.C. — and now Cleveland — brings additional depth to our work and the services we can now offer to […]