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Crisis Management – How to Appear Confident & Self-Assured, Even When You’re Not

Stereotypes are tough to challenge or break.  Whether you’re an entrepreneur, executive director, school superintendent, hospital administrator, businessperson, consultant or one of a thousand other job titles, the usual, and unfortunate, model of gravitas and accomplishment is the 60-year-old, gray-haired male.  Especially when it “hits the fan,” clients look for both the familiar, the trustworthy – […]


5 Crisis Management Resolutions for 2016

[By Nora Jacobs, Hennes Communications] Unless your organization was incredibly lucky this past year, either something bad happened to you, or you – or someone associated with you – did something bad to someone else.  Even though we work with clients in crisis virtually every day, we are constantly amazed by the never-ending variety of […]


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