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Crisis Management Today

Crisis Communications | Crisis Management | Litigation Communications | Media Training

November 1, 2021
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Our Perspective

PR Firms & Crisis Firms. What's the Diff? Does It Really Matter?
By Bruce Hennes, Hennes Communications
Nowadays, every PR firm claims to offer crisis communications. Is there really a substantive difference between the practice of public relations and crisis management, or is that just branding hype? Isn't all PR about reputation management? Here are seven simple questions that will help you make the right decision.

Mergers, Acquisitions and Management Transitions: Using Crisis Communications Principles to Achieve Better Outcomes
By Nora Jacobs, Hennes Communications
If you can see it coming days, weeks or months ahead of time, it's not a crisis. It's an issue. And if you manage that issue using the same techniques we use to manage crisis situations, you can stop that issue from becoming a crisis.

Lessons From a School on Handling Social Media Crises
ByThom Fladung, Hennes Communications
The lesson is simple – and we’re reminded of it over and over again: You can’t predict a crisis, but you can plan for one.

Akros Network - Specialists in HR Training, Ethics, Safety, Compliance and Communications Form One-Stop Shop
Four industry leading firms (including Hennes Communications) that specialize in the critical building blocks of successful organizations have formed a network giving employers one place to go for answers to high-risk workplace issues including security and safety measures, ethics and fraud reporting, human resources compliance and employment law training, crisis and issues communication and more.

In the News

“Even-Though Risk Communication”: Mandatory COVID Vaccination
If your organization is grappling with conflicting thoughts about whether or not to mandate that all of your employees get vaccinated as a condition of employment, you will find this article to be of interest.

Should Heads Roll at the Board Level When Issues are Mismanaged?
Boards and individual directors are now very clearly in the crosshairs when their organisation is battered by an operational crisis or high-profile issue. It used to seem sufficient to jettison the CEO and a handful of executives as red meat for the media, investors and regulators. But recent cases have highlighted the increasing personal risk to Directors when things go wrong.

Six Tips for Being More Persuasive
No matter what you do for a living, you are likely spending time during the day trying to persuade someone to believe, act or agree with you, your organization or a client. This article was written for attorneys - but everyone will find these six principles to be of use.

A Journey in Organizational Resilience: Crisis Management
A good crisis management (CM) plan will be part of a larger governance cybersecurity framework, with emphasis on a vital attribute: communications. Carrying out a CM plan requires knowing roles and responsibilities, when to escalate, when to act, and what (and what not!) to say.

Projecting Leadership Presence in a Teleconference
Whenever you are speaking to an audience (whether customers, clients or colleagues), people won’t only be evaluating your words, they will be “reading” your voice. Listeners will be searching for clues to possible hidden agendas, concealed meanings, disguised emotions, undue stress – anything, in short, that will help them determine if they can rely on what you're telling them.

ICYMI

Tips for Better Video Calls. No More Looking Like You're in a Hostage Video. The BEST Guide to the Subject You'll Ever Read.

Searchable Archive of Crisis Management and Crisis Communications Articles from Hennes Communications

Cats Sleeping With Dogs: How Lawyers and Crisis Communicators Can Work Together

Lessons in Law Firm Reputation Management: How Firm Leaders Should Prepare for Public Scrutiny When Representing Political Clients

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Attention School Board Members,
Superintendents & Attorneys

The Ohio School Boards Association (OSBA) and the Arizona School Boards Association (ASBA) have each entered into a strategic partnership with Hennes Communications to provide crisis management and communications services to public school systems throughout the States of Ohio and Arizona facing sudden challenges to their organizations’ reputations and operations. With this partnership, OSBA and ASBA member school leaders have access 365 days a year to expert crisis communications professionals.

Media Training

No one trains clients for high-stakes situations better than Hennes Communications. We can teach you how to communicate with power, mastering even the toughest interview, speech or presentation.

Call or email us today and ask us about crisis, media, spokesperson and presentation training/coaching for you, your top executives and managers.

Remember, it's usually not what you say, but how you say it. Never again go into a media interview unprepared or go before a hostile audience uncoached.

As the coronavirus situation begins to abate, we now offer this training in-person on a select basis or via Zoom and other video platforms. Please call for details

Our Upcoming Speaking Events

11/2   Winding Riv. Mg. Partner Bootcamp
11/4   Cuyahoga County Emergency
Management Agency
11/7   Ohio School Boards Association
11/8   Ohio School Boards Association
11/11 CPA Firm Management Association
11/12 Catholic Diocese of Cleveland -
  Principal's Leadership Conference
12/7   City of Avon
2/13   Cleveland Metropolitan Bar Association
Leadership Academy
11/7   Ohio School Boards Association
11/8   Ohio School Boards Association
11/11 CPA Firm Management Association
11/12 Catholic Diocese of Cleveland -
  Principal's Leadership Conference
12/7 Cleveland Metropolitan Bar Assoc.
12/7 City of Avon, Ohio

12/9 Richland County Safety Council
12/13 Cleveland Metropolitan Bar Assoc.
12/16 Cleveland Metropolitan Bar Assoc.
Leadership Academy
2022

1/5 Colorado State Bar Association/
Denver Bar Association
1/14 OH State Bar Leadership Academy
1/19 Society of Financial Services Prof's
3/18 American Bar Association - BLI
4/9 Gov't. Academy Conference/OSU
4/20 Ashland Area Safety Council

If you'd like to bring us in to speak at a conference or to your organization, either virtually or in-person, perhaps for your practice group, as a value-add for your existing clients or as a new business development event, please give Bruce Hennes a call at 216-321-7774.