July 10, 2021
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Lawyers, Demigods, Outrage Management & Crisis Communications
By Thom Fladung, Hennes Communications
At Hennes Communications, we often tell clients that they have an attorney for the Court of Law. But they have us for the Court of Public Opinion. And those two courts often require different – and at times conflicting – strategies. Attorneys have persuasive arguments for tailoring a strategy completely around that court of law. Staying out of jail or avoiding paying multimillion-dollar lawsuit damages are, after all, powerful motivators. But saving your reputation also should be a powerful motivator – especially since a reputation is a crucial asset.
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Attention: School Board Presidents, Superintendents & Education Attorneys
We are pleased to announce that Hennes Communications is now providing crisis management and crisis communications services to the Arizona School Boards Association, giving their members access to our team 365 days a year. Those services include pre-crisis planning, 24/7 crisis response, crisis/media training, litigation communications support, communications audits and tabletop drills. As was previously announced, the Ohio School Boards Association has a similar partnership with Hennes Communications to provide crisis management and communications services to public school systems throughout the State of Ohio that find themselves “on trial in the Court of Public Opinion.”
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The New Rules of Risk
As the world slowly returns to some semblance of normal, corporate and non-profit boards are engaging in fundamental introspection about how they could have been better prepared, and how to best anticipate what might still lie ahead. What are the changes—in the market environment, in consumer behaviors, in the B2B landscape—that are permanent and which ones are transitory. Given the many new risks, including the proliferation of cybercrime and reputational and brand risks in the era of cancel culture, boards must work with management to find opportunity in the uncertainty. “It’s not, how do you assume a better fetal position so you can withstand the next outrage, but how can we dominate environments like this?” says General (Ret.) Charles H. Jacoby Jr., Fifth Commander of United States Northern Command and the 22nd Commander of North American Aerospace Defense Command.
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UFOs, Once Consigned to Conspiracy Theories, Have Landed in Mainstream American Journalism
Sightings of UFOs have been reported throughout history in different parts of the world. In the U.S., these unidentified flying objects have been repeatedly investigated over the decades and perhaps forever embedded in our culture. And journalists have been there to report on them. How can and should the press cover this subject responsibly? How do they balance the offbeat nature of this subject — with its decades of conspiracies and skeptics — with not just their credibility, but that of their publications’? And what role has the media played in shaping how the public perceives these sightings?
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Five Ways to Network at a Barbecue and Not Get Burned
As summer approaches, social schedules ramp up with graduation parties, cocktail parties -- and barbecues. At least some of these will be hosted by your firm, clients and other business contacts. It’s an opportunity to meet and reconnect with people. You can’t just stand around by yourself or with a few people you already know.
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Our Searchable Archive of Articles
Need an idea or an article about crisis management, public speaking, the internet, social media or the scores of other topics we cover in the Crisis Management Today newsletter that you're looking at this very moment? Or maybe you remember reading about something a few years ago but you can't remember when? We've aggregated over 700 articles that previously appeared on our blog or in this newsletter - and they are now all keyword searchable. Check it out here.
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When an Eel Climbs a Ramp to Eat Squid From a Clamp, That's a Moray
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Attention School Board Members,
Superintendents & Attorneys
The Ohio School Boards Association (OSBA) and the Arizona School Boards Association (ASBA) have each entered into a strategic partnership with Hennes Communications to provide crisis management and communications services to public school systems throughout the States of Ohio and Arizona facing sudden challenges to their organizations’ reputations and operations. With this partnership, OSBA and ASBA member school leaders have access 365 days a year to expert crisis communications professionals.
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No one trains clients for high-stakes situations better than Hennes Communications. We can teach you how to communicate with power, mastering even the toughest interview, speech or presentation.
Call or email us today and ask us about crisis, media, spokesperson and presentation training/coaching for you, your top executives and managers.
Remember, it's usually not what you say, but how you say it. Never again go into a media interview unprepared or go before a hostile audience uncoached.
As the coronavirus situation begins to abate, we now offer this training in-person on a select basis or via Zoom and other video platforms. Please call for details
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7/1 Ohio Automobile Dealers Association
7/20 Ohio Assisted Living Association
7/20 Southern Ohio Safety Council
8/6 LeadingAge Ohio
8/17 McCarthy Lebit
8/25 Ohio Health Care Association
8/26 State Bar of Arizona
9/3 Northeast Lawyers Club
9/8 AZ School Boards Assoc. Law Conf.
9/10 AZ School Boards Assoc. Law Conf.
9/14 Ohio Trucking Association
9/21 FBI Nat'l. Academy, Ohio Chapter
9/22 Fire & Emergency Manufacturers
& Services Association (Tampa)
9/23 Health Care Assoc. of Michigan
9/28 Ohio Schools Council/
G. Cleveland School Supt's. Assoc.
10/4 Ohio Schools Council/
G. Cleveland School Supt's. Assoc.
10/18 Winding Riv. Mg. Partner Bootcamp
10/21 Markham CPA
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10/24 American Public Power Association
10/25 LeadingAge National Conference
10/25 State Bar of Arizona
11/3 Winding Riv. Mg. Partner Bootcamp
11/7 Ohio School Boards Association
11/8 Ohio School Boards Association
11/11 CPA Firm Management Association
11/12 Catholic Diocese of Cleveland -
Principal's Leadership Conference
12/7 Cleveland Metropolitan Bar Assoc.
12/15 Cleveland Metropolitan Bar Assoc.
2022
1/19 Society of Financial Services Prof's
4/9 Gov't. Academy Conference/OSU
If you'd like to bring us in to speak at a conference or to your organization, either virtually or in-person, perhaps for your practice group, as a value-add for your existing clients or as a new business development event, please give Bruce Hennes a call at 216-321-7774.
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Hennes Communications
You have a situation.
We have a strategy.
Because the Court of Public Opinion is always in session.
www.crisiscommunications.com
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The Hennes Communications Team
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