From the Harvard Business Review:
All of us, at some point or another, are asked to break the rules at work.
It may be a small action, like rounding up or down in an accounts ledger, or a small inaction, like looking the other way while others do so. It may be a one-time request, like when one of us was asked to alter some documentation on a patient in a hospital we worked for. Or it may be a norm, like when we were encouraged by the nursing staff at the same hospital to sign in for other employees who were absent. It may be no big thing: hey, rules are made to be broken, right? Or it may be a big thing: think Volkswagen, Enron, and WorldCom.
When asked to break the rules at work, most of us experience conflict. Particularly if we are new to a job, low on the totem pole, highly dependent on the position, or wishing to make a good impression, we face a tough choice. Do we go along to get along or do we resist? How we address such disputes can have serious consequences for our organization and ourselves.
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