By Thom Fladung, Hennes Communications The Houston Texans have been one of the National Football League’s top underachievers this season. A playoff team last season, the Texans hit midseason at 2-6, the head coach was fired after an 0-4 start, star defensive end J.J. Watt is expected to be traded after the season and star […]
[By Thom Fladung, Hennes Communications] Tell the truth. Tell it all. Tell it first. Tell it fast. Tell it on “Hard Knocks.” OK, that last one about HBO’s Emmy Award-winning inside look at a National Football League team’s training camp is not one of our fundamental principles at Hennes Communications when we’re working with clients […]
[By Thom Fladung, Hennes Communications] Saying “I’m sorry” can pay off – psychologically, because it’s the right thing to do, and literally, because it may get you or your business out of a tough spot while saving money and your reputation. Last month, I wrote about how an organization’s apologies also say a lot about […]