small-logo
Need help now? Call 216.321.7774

Communicating During a Crisis

Your firm or agency is in trouble… your CFO has been arrested… hackers compromise confidential data… your product is recalled… a tank of toxic chemicals leaked and the plume is spreading… the pressure is on… the camera crew is at the door….

When it happens to you, your business or your agency, how will you tell your employees? Your customers and vendors? What will you say to your neighbors and local elected officials?

Hennes Communications has handled crisis communications for organizations of all types, including:

  • Product recalls
  • Health, safety and environmental concerns
  • Criminal and sexual misconduct
  • Financial and corporate controversies
  • Internet attacks and workplace issues

We can help you develop the appropriate strategy for responding to any crisis, large or small. We’ll work with you to develop appropriate messages and then help you put a strategy in place. We’ll help you identify the best methods to get the word out – face-to-face meetings, web postings, text messages, emails, letters, phone calls, social media, and traditional media. And then we’ll help you monitor reactions and respond appropriately.

Hennes Communications’ Crisis Communication SWAT Team is also adept at media relations. We can help you manage interactions with the media, both proactively and reactively.

Contact one of Hennes Communications’ crisis communications experts today.

Image format not supported: image/webp
Problem detected on file: /nas/content/live/hennescomm/wp-content/uploads/2025/01/StockCake-Digital-Security-Shield_1738160287.webp

Faced With Executive Orders, What Are Schools’ Marching Orders?

February 10th, 2025

Understand what the orders mean – and don’t mean. Review policies and procedures now, with yo[...]

Today’s Lesson for Schools in Crisis: Make Communication Part of the Solution

February 10th, 2025

By Thom Fladung, Hennes Communications In 2024, Hennes Communications worked with more than 50 sc[...]

Faced With Executive Orders, What Are Schools’ Marching Orders?

February 9th, 2025

By Thom Fladung, Hennes Communications • Understand what the orders mean – and don’t mean • Review[...]

How American Airlines Communicated Through Tragedy

February 7th, 2025

By Eleanor Hawkins for Axios The communication team at American Airlines had to activate a crisis[...]

“Working in an organization that manages a high level of risk every day means that the potential for a crisis is always with us, no matter how much we try to prepare. Knowing the staff at Hennes Communications is just a phone call away has made a huge difference to us. Your immediate response, expert guidance, understanding of our mission and genuine concern for the well-being of the organization is truly invaluable. I’m so grateful for your past help and glad to know you will be there for us whenever you’re needed!”
Nancy J. Kortemeyer Asst. VP - Marketing & PR Beech Brook, Cleveland Read more testimonials

Contact Us

Your name Organization name Describe your situation Your phone number Your email address
Leave this as it is

Subscribe to Our Crisis Management Today Newsletter

* indicates required

We promise we will never sell or distribute your name or contact information.

View Newsletter Archive