[by Howard Fencl, Hennes Communications] Let’s face it: Most of will never be invited to do a TED talk. We all feel like we can when we march up to a podium and launch into a presentation – but nerves creep up our gullets and we wind up hearing only crickets as we slink off […]
[By Howard Fencl, Hennes Communications] By now you know the story: Acerbic, sharp-tongued comedian Roseanne Barr shoots her mouth off on Twitter, posting a racist tweet targeting Valerie Jarrett, a former aide to President Barack Obama: “Muslim brotherhood & planet of the apes had a baby=vj [Valerie Jarrett]” ABC wastes no time cutting ties […]
[By Thom Fladung, Hennes Communications] Tell the truth. Tell it all. Tell it first. Tell it fast. Tell it on “Hard Knocks.” OK, that last one about HBO’s Emmy Award-winning inside look at a National Football League team’s training camp is not one of our fundamental principles at Hennes Communications when we’re working with clients […]
[by Howard Fencl, Hennes Communications] When the charges you face are shocking and severe – damning charges that chafe the deepest ingrained norms of our society, such as rape and murder – the Court of Public Opinion can forever decide your fate no matter what happens in a courtroom. If you are deemed guilty by […]
We are pleased to announce that Hennes Communications has been selected by Philadelphia Insurance Companies to assist their policy holders facing sudden challenges to their company or organizations’ reputation. We were chosen, in part, because of our deep track record of working closely with legal counsel, balancing best crisis management practices and the need to […]
Firm’s Founder Bruce Hennes Becomes CEO CLEVELAND, OHIO, January 10, 2018 – Hennes Communications, one of the few firms in the U.S. focused exclusively on crisis management and crisis communications, today announced that Thom Fladung has become a minority owner of the firm, assuming the role of managing partner. Bruce Hennes, who founded the firm […]
A Holiday Wish from Hennes Communications [by Howard Fencl, Hennes Communications] As you might well imagine, there are emotional hazards associated with working as a crisis consultant. Though every client is happy – or at least, relieved – to see us walk in the door as a crisis is breaking and their reputation is threatened, […]
[by Howard Fencl, Hennes Communications] Atlanta’s sprawling Hartsfield-Jackson Airport (ATL) may boast awards for efficiency, but after electrical switching gear fried and fire took down power – and backup power – for 30,000 souls left stranded in the dark for 11 hours, ATL won’t be winning crisis communications awards any time soon. I was caught […]
By Thom Fladung/Hennes Communications Papa John’s has delivered the latest example of a too-little, too-late, too-lame apology. As noted just about everywhere, including CNN, Papa John’s attempted to apologize on Twitter, in a series of tweets, after CEO John Schnatter said on an earnings call that sales of the official pizza of the NFL […]
By Thom Fladung/Hennes Communications In 1782, Benjamin Franklin, while serving as American ambassador to France, reported a shocking story. American revolutionary soldiers had found bags with more than 700 scalps of soldiers, boy, girls and even infants. The massacre, Franklin wrote, was the work of Indians who were allied with King George. And the Indians […]