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Why Misinformation Persists and Thrives: The “Grand Conflict Against Scheming Enemies”

by Howard Fencl, Hennes Communications Hat’s off to Max Fisher of the New York Times for settling a question roiling dinner tables and family rooms across the country in this ceaseless topsy-turvy age of misinformation: How on earth can people believe the outlandish viral nonsense that persists and thrives on social media? Child sex trafficking […]


Lawyers & Outrage Management – Why Do Attorneys Usually Dislike Outrage Management? 

Regular readers of this newsletter know that one of our favorite writers and consultants is Dr. Peter M. Sandman. Creator of the “Risk = Hazard + Outrage” formula for risk communication, Peter Sandman is one of the preeminent risk communication speakers and consultants in the United States today, and has also worked extensively in Europe, […]


THE LAST SHOW – 27 Entertainers on the Disbelief and Despair that Took Over When Covid-19 Shut Down Their World.

Introduction by Bruce Hennes, Hennes Communications On February 12, 2020, we posted an article, Law Firms and Bar Associations Must Plan Now for Coronavirus Outbreak, in the National Law Review.  We wrote a similar article that same week, aimed at a general business audience, for Crain’s Cleveland Business.  Friends, colleagues and clients thought we were […]


By | March 14, 2021 | Pandemic, Uncategorized

Is Fighting Fake Videos Mission Impossible? No, But Tom Cruise Fakes Show Online Threats Rising

By Thom Fladung, Hennes Communications Deepfake videos have been making news and shaking up people who worry about truth and fact for several years now. The recent release of Tom Cruise deepfakes on Tik Tok shows the technology has reached a new, disquieting level of realism. Chris Ume, the visual effects artist behind the Cruise […]


The Light at the End of the Tunnel

Editor’s Note from Bruce Hennes, CEO, Hennes Communications: Given mixed, confusing and contradictory messages coming from government officials, public health experts and the media about the pandemic and the vaccine, we felt it necessary to provide our clients with guidance for what to say to their employees and other stakeholders.  To that end, we asked […]


It’s High Season for CLE’s

It’s High Season for Continuing Legal Education Seminars TV News & The Law December 4 – 2 hours of CLE Co-Sponsored by The Cleveland Metropolitan Bar Association, Hennes Communications and the Cleveland Jewish News Moderator:  Howard Fencl, Hennes Communications Panelists:  Adam Shapiro, former Cleveland TV news anchor, Yahoo Finance; Lynna Lai, reporter & weekend anchor, […]


The Business of Requiring Masks: Have a Plan, Communicate Clearly

By Thom Fladung, Hennes Communications Ohio Gov. Mike DeWine, faced with escalating COVID-19 outbreaks across the state, has put businesses on notice: Require masks for employees and customers or risk being shut down. “As of today, every single one of our 88 counties has a high rate of virus spread, and areas of our state […]


Situational Awareness – Election Day & Beyond

From Wikipedia: Situational awareness is the perception of environmental elements and events with respect to time or space, the comprehension of their meaning, and the projection of their future status. Situational awareness has been recognized as a critical, yet often elusive, foundation for successful decision-making across a broad range of situations, many of which involve the […]


One More Crisis Communications Challenge For Educators: The 2020 Election

By Thom Fladung, Hennes Communications A few months into a school year unlike any other, administrators and teachers have been challenged to figure out: how to reopen safely; whether to have in-person classes, virtual classes or a hybrid; how to get students to and from school; whether and how to have sports and other extracurriculars […]


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