From Kevin Eikenberry, writing in Leadership & Learning about something we’ve all experienced, especially spending so much time on videoconferencing… Long before a pandemic, when many of our meetings were in person, meetings were often riddled with inefficiency and frustration. The shift to virtual meetings hasn’t made it better. While there are many causes of […]
From Amy Boone, writing for Ethos3… At times, we are called to give presentations about new products or policies. Other times, we might be asked to inspire or challenge our audience members. But other times, we are called to speak into times of crisis. Maybe a business is losing revenue and the forecasted future is […]
Less than a week after Election Day, two BigLaw firms were targeted by The Lincoln Project for the legal work they’re doing in connection with President Trump’s refusal to concede the recent election. The attacks on the firms, their employees and clients have been creative, strategic, hard-hitting and from the conversations we’ve had with attorneys […]
From Cynthia Gordy Giwa, writing for ProPublica… Disinformation is deliberately created with the intent to cause harm, while misinformation is incorrect information shared by people who believe it to be true. In 2020, dis- and misinformation about voting are very common online, especially about mail-in and in-person voting. Fabricated content usually tries to play to […]
From Thomas Graham and Dr. Vanila Singh writing in O’Dwyer’s… During a crisis, audiences aren’t looking so much for someone to blame as they’re looking for someone to take responsibility. They’re also looking for someone to restore a sense of calm through offering reasoned, sensible solutions. This takes honesty, transparency, a firm grasp of the […]
From Donovan Roche, writing for The Marketing Insider… Regardless of what side of the political aisle you might sit on, it’s difficult to deny that Dr. Anthony Fauci, known as the nation’s top infectious disease expert, is a proficient spokesperson during a crisis. In fact, a July Morning Consult/Politico poll showed 62% of registered voters […]
From Wikipedia: Situational awareness is the perception of environmental elements and events with respect to time or space, the comprehension of their meaning, and the projection of their future status. Situational awareness has been recognized as a critical, yet often elusive, foundation for successful decision-making across a broad range of situations, many of which involve the […]
Last week, The New Yorker placed an article online titled “What Should Crisis Leadership Look Like?” Prominently quoted in that article was Vice Admiral Peter Neffenger (Ret.), who was appointed in 2015 to lead the Transportation Security Administration (TSA), a position he held until January 2017. Before this he enjoyed a distinguished 34-year career in […]
Authory is a free service that brings together over 600 thought leadership pieces and curated articles on the subject of crisis management and crisis communications that have been published in our Crisis Management Today newsletter and Hennes Communications blog. And it’s searchable by keyword. So when you need an answer, when you’re looking for something […]
Don’t miss this virtual session at the Ohio School Boards Association’s (OSBA) 2020 Capital Conference and Trade Show on Sunday, November 8, at 3:30 p.m. Learn best practices for effective crisis management on social media, including applying the fundamentals of effective crisis communications; using social media before the crisis; threat assessment and response; leveraging social […]