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‘No shit, Sherlock. Let’s get on with it.’

Since our founding thirty years ago, Hennes Communications has been involved in a number of high-profile, national stories.  Our crisis management consultants have first-hand and direct second-hand experience being on the receiving end of calls from nationally-known reporters, morning show guest bookers, field producers, bloggers and freelancers (most legit; some not) asking/demanding information, access, interviews […]


Tell the Truth & Tell It First

Can best practices for a garden center help your business or organization?  It sure can.  Read below. From GardenCenterMag.com: From local newspaper and television stories to social media reviews, coverage of your independent garden center sways the opinions of consumers interested in your store. When press is positive, everyone basks in the warmth. But when […]


A Lawyer, C.I.A. Analyst and a Crisis Management Specialist Walk Into a Bar…

By Bruce Hennes, CEO, Hennes Communications Before James Comey headed up the F.B.I., he served as general counsel of Lockheed Martin Corporation. While at Lockheed, he spoke at the National Security Agency about how studying law is similar to the education intelligence analysts receive. “You read a case and decipher…relevant facts, the [outcome] of the case…you are […]


Not For All of Our Readers — Terror of Tomorrow: What Organizations Must Know to Share and Prepare

From Homeland Security Today Gate 15’s David Pounder asked Homeland Security Today Managing Editor Bridget Johnson to help paint a threat assessment for the year ahead for the benefit of critical infrastructure entities and Information Sharing and Analysis Centers and Organizations. We share that Q&A here for the benefit of all HSToday partners and readers. In […]


How to Say ‘I’m Sorry,’ Whether You’ve Appeared in a Racist Photo, Harassed Women or Just Plain Screwed Up

Written by Lisa Leopold, Associate Professor of English Language Studies, The Middlebury Institute of International Studies at Monterey, Middlebury.   “I’m sorry.” These two words may seem simple, but the ability to express them when you’re in the wrong is anything but – particularly for those in the public eye. Virginia Gov. Ralph Northam, to […]


Sorry Really Does Work – Boston Hospital’s Apology to Widower

By Bruce Hennes, Hennes Communications We’ve long been fans and proponents of Sorry Works!  In fact, I make sure to include information about Sorry Works! in literally every single presentation I do throughout the year (over 110 in 2018).  From their web page: Sorry Works! is the nation’s leading disclosure training & advocacy organization.  They […]


The Stakes are Higher for Women in Charge of Safety

By Rachel Schallom, writing for Poynter: The first time I made a security decision, my stomach was in knots from the moment I said yes to the second I got the text confirming the reporter was home safely. This wasn’t an international story. The reporter took a short car ride to the assignment and would […]


Balancing Fun and Professionalism At The Holiday Office Party

From Carol Kinsey Goman: Are you planning to attend your office holiday party? I hope so. This is a great occasion to relax and have a good time — and can be a highly anticipated, positive antidote to year-end stress. But anytime you combine fun with professionalism, it can also be a challenge. Here are ten tips […]


The Body Language of Collaboration

From Carol Kinsey Goman: Most leaders agree that effective collaboration is more important than ever in today’s turbulent business environment. But the collaboration so critical to organizations is being blocked by internal power struggles, by a lack of unified goals and rewards, by a self-preservation instinct that results in information hoarding — and, perhaps surprisingly, […]


How Companies Should Handle Media Attention Amid Criminal Allegations

From our colleague, Rob Glickman, principal, head of litigation and criminal practice; McCarthy, Lebit, Crystal & Liffman: When companies become tied to a criminal investigation, whether or not it or its employees have actually committed a crime, it can be on trial in both the criminal court and the court of public opinion. Media coverage today […]


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