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Fighting Putin’s Propaganda: Narrative Response Toolkit

From our colleagues at Lynn PR in the United Kingdom, written by Stefan Rollnik… President Putin is waging two wars which are mutually reinforcing.  One with bombs and one with information. In seeking to pollute the information space with bad information, contradictory information and downright lies, Putin is blurring the lines of reality and making […]


Why Should a Government Agency Reach Out To a Crisis Communications Firm?

By Stephanie York, JD, Hennes Communications Any government agency should prioritize communicating truthfully, transparently, quickly and effectively, using traditional media, social media, the agency’s website and any other methods available. A serious issue or crisis ups the ante on communications. That’s when stakeholders most need correct and timely information.  That’s also when damaging misinformation and […]


Why Should a Local School District or Independent/Parochial School Reach Out To a Crisis Communications Firm?

By Stephanie York, JD, Hennes Communications Q: Why should a local school district, an independent or parochial school reach out to a crisis communications firm? A:  Quick – What’s the single highest priority for a superintendent, head or board president?  It’s not education.  It’s safety.  And just one part of that safety net is making […]


Six Tips for Being More Persuasive

Written for attorneys by Gray Robinson, but applicable to all… A large part of practicing law is persuading someone to believe, act or agree with your client’s position, whether in a courtroom or boardroom or at a negotiation or dinner table. We seek to persuade juries, judges, colleagues, friends, family or the media that we […]


Projecting Leadership Presence in a Teleconference

From Carol Kinsey Goman, writing in CommPro… In a famous 2002 experiment, a Stanford University professor made audiotapes of physicians and their patients in session. Half of the doctors had been previously brought to court for malpractice. She then played the tapes for her students, who were able to determine which physicians had been sued. […]


Consider the ‘Message Effect’ of Inviting a Consultant to Help Your Witness

From Ken Broda-Bahm, Ph.D., writing for The Persuasive Litigator… Arriving for the preparation meeting, the witness notices that there’s someone new in the room: a communications consultant. A non-lawyer visiting from out-of-town, the consultant is introduced by the lawyer as a specialist in legal communication and as someone who “is here to help us prepare […]


What Happens When You Forget What You Wanted To Say?

Introduction by Bruce Hennes, Hennes Communications There are many reasons to be fearful of speaking in public.  If you’re reading this, you don’t need that list.  You already know it by heart.  I used to be one of those people, scared to death of getting up in front of a group, saying the wrong thing, […]


Why Women Face Different Standards on Zoom and What to do About It

From George Bradley, writing in PRNews… Research from The Harris Poll shows 39 percent of women, but just 25 percent of men, turn off video during Zoom calls. That’s a fairly significant difference. In addition, when they turn on video, women are more likely than men to prepare (do their hair, change clothes or clean visible workspaces). […]


I Can’t Go On – What’s Behind Stage Fright

By Joan Acocella, writing in The New Yorker… Sara Solovitch, in “Playing Scared: A History and Memoir of Stage Fright” (Bloomsbury), says that while she was a good pianist as a child, she fell apart—sweating, trembling—when she had to play for an audience. She got through the Eastman School of Music’s preparatory program. Then she […]


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