By Bruce Hennes, Hennes Communications The Academy Awards ceremony is one of the most high-profile events in the entertainment industry, drawing millions of viewers from around the world. With a large audience and so many moving parts, it’s no surprise that the Academy of Motion Picture Arts and Sciences has created a “crisis team” to […]
By Juliette Kayyem for The Atlantic For years, Twitter was at its best when bad things happened. Before Elon Musk bought it last fall, before it was overrun with scammy ads, before it amplified fake personas, and before its engineers were told to get more eyeballs on the owner’s tweets, Twitter was useful in saving lives during natural […]
By Bruce Hennes & Nora Jacobs, Hennes Communications A CEO, executive director, bar association president or other business executive has to apologize or speak about something very important. The stakes are high – and the apology is going to have to be done using Zoom or another virtual platform. Under any circumstance, delivering an effective […]
By Richard Levick Speaking with journalists, shareholders, customers and stakeholders is easy when the going is good. As the old saying goes, “We are all capitalists on the way up but socialists on the way down.” But when things turn bad? Communication suddenly becomes much more challenging. As another old saying goes, “The gods of […]
By Howard Fencl, Hennes Communications There’s nothing the self-righteous embrace more than joining with their fellow self-righteous to gang up on some unfortunate target. The angrier the echo chamber, the better. Social media is their perfect rage machine. It’s where anonymous trolls can obsess and pile on. And they do it relentlessly and instantly over […]
GoLocal, an online publication in Providence, Rhode Island, recently wrote an editorial critical of recent decisions by Rhode Island education officials. The editorial creatively lists everything those officials have been doing to create a crisis juxtaposed with tips for managing a crisis the right way, written by Northeastern University’s Graduate School. We urge you to […]
Whether it’s a staff meeting on Teams, a webinar on Zoom, a private conversation on FaceTime or a short training video you record on WebEx, it’s not just what you say, but how you say it. And if it’s an interview with a seasoned reporter, the stakes are even higher. You must be prepared to […]
University Teams with Crisis Communications Expert Bruce Hennes in New Offering A new partnership between Ohio University’s Scripps College of Communication and Hennes Communications will allow communication professionals the opportunity to earn one credit hour towards a 12-hour graduate certificate in crisis communication. Anyone attending certain seminars taught by Hennes Communications, a crisis communications firm based in Cleveland, […]
By Erika Bradbury for PRNews… What is the Metaverse? There is no one definition of it. Instead, the metaverse is an idea based on how humans can interact in a digitally immersive world. Think of the metaverse as where the virtual and physical worlds meet. The next iteration of the internet, Web3, is its power […]
By Jason Aten for Inc…. This week, Elon Musk turned his attention away from reviewing code just long enough to pick a fight with, of all companies, Apple. Musk, it appears, recently discovered that his plans to turn Twitter into a subscription business is at the mercy of both Apple’s App Store commission and its […]