[By Stephanie York, Hennes Communications] Legal cases in the court of law take a long time to develop, file and litigate – years in many instances. Cases often move at an agonizingly slow pace … through written discovery, motions, depositions and court appearances. The Court of Law is intentionally methodical, governed by strict rules, and overseen […]
[By Thom Fladung, Hennes Communications] Remember the good old days – like, oh a few months ago – when one of the major threats to reputation was getting caught up in critical news coverage or disparaging social media chatter? That was then. This is now: Try fighting to save that reputation when you’re under attack from […]
[By Nora Jacobs, Hennes Communications] Among the many distinctions for which the election of 2016 will go down in history, the sustained use of Twitter to mobilize voters will no doubt be among the most notable. Indeed, perhaps not since the pamphleting campaign of the American Revolution, of which Thomas Paine’s “Common Sense” is the […]
[By Scott Juba] Social media monitoring and surveillance is a fact of life in today’s twenty-first century communication landscape. It is a near certainty that every person reading this has had their online communication monitored. In many cases, companies and brands track what customers and competitors are saying about them online and then use that […]
A picture says a thousand words. A video quadruples that. Looking your best means taking care with the way you move and gesture, the way your hair is cut and the manner in which you’re dressed. Make-up, too, is important, for both men and women, especially because of the widespread use of high-definition video. As we […]
Why are organizations punished in the Court of Public Opinion for violating ethical principles when they have not broken any law? Dr. Peter Sandman, a preeminent risk communications expert, says when an issue sparks outrage (and we see plenty of organizations pilloried in social media by outraged trolls every day), society becomes desperate to blame […]
Keywords: Cyberterrorism; Hypervigilance; PTSD; Abstract: This paper discusses the development of a hypervigilant culture within the U.S., with attention-grabbing low-frequency incidents overshadowing the far deadlier but less sensational every day risks. While we now live in a modern world where people are living longer, free-er, and richer than ever before, more of us have become […]
[by Nora Jacobs, Hennes Communications] As we try to hold on to the last days of summer, many organizations are well into planning for the year ahead. If your organization’s fiscal year begins on January 1, chances are you’re already hard at work on your budget for 2017. A former boss of mine used […]
[By Scott Juba] Facebook is rolling out a test in Brazil and Canada of having an open camera window atop the News Feed in the Facebook app. When people in those countries open the Facebook app on their mobile device, they will see a prompt to use this new feature. Upon accepting it, their camera […]
Throughout the 2016 Republican National Convention, the Cleveland Division of Police did a stellar job managing the crowds and conflict—all while reinforcing its actions and reassuring citizens on social media. Tensions ran high among both residents and convention attendees, but in addition to separating and protecting protestors, police also kept people informed online. Dispelling rumors […]