This article ran first in Crain’s Cleveland Business on December 19, 2024. By Bruce Hennes, CEO, Hennes Communications This article examines the crisis communications lessons from the tragic assassination of UnitedHealthcare’s CEO, Brian Thompson. It critiques the company’s public statements and explores the broader ethical and reputational challenges facing UnitedHealthcare in light of this tragedy […]
In this post-election climate, the expectations placed upon corporations, as well as healthcare, education and social service organizations, are more complex than ever. Navigating societal issues, especially hot-button topics like gender, climate and racial discrimination, is no longer optional—it’s an expectation. This responsibility grows exponentially with the reelection of Donald Trump, as organizations may face […]
By Kim Markus, writing for PR News… In today’s fast-paced media environment, where misinformation quickly spreads, PR professionals face a critical challenge: how to ensure authenticity remains at the heart of campaigns. The trust built with audiences is fragile, and reclaiming it requires courage, transparency and a focus on storytelling that resonates. The release of the […]
By Nicole Schuman for PRNews [Editor’s Note: Ahead of PRNEWS’ next PRNEWS PRO Online Training Workshop, PR Thought Leadership Strategies on LinkedIn on Nov. 19, we spoke to presenter Tayler Felix, Senior Social Media Manager at Workday. PRNEWS got a sneak peek into her session, “Optimizing LinkedIn Newsletter Engagement,” including the benefits of a LinkedIn newsletter compared […]
By Galen Stocking and Meltem Odabaş for Pew Research Center Podcasts are a unique, audio-first source of news and entertainment that has steadily drawn more listeners since 2013, with about half of Americans saying they have listened to a podcast in the past year. Podcasts are often based around the perspective of the host or hosts, but […]
By Katherine Schaeffer for Pew Research Center Social media giant Facebook launched 20 years ago this week. Over the last two decades, the site has transformed the way people connect online, and its reach has grown to 3 billion monthly users worldwide. In recent years, lawmakers and the public in the United States and abroad have grown more critical of […]
By Luxuan Wang and Naomi Forman-Katz for Pew Research Center Social media plays a crucial role in Americans’ news consumption. Half of all U.S. adults say they at least sometimes get news there, according to a 2023 Pew Research Center survey. Those who get news on social media name a variety of things that they like about […]
We are pleased to announce that Hennes Communications has been named Preferred Provider of Crisis Communications Services for the Consortium of State School Boards Associations (COSSBA). COSSBA represents 25 state school boards associations across the United States, serving more than 7,700 local public school districts. About Hennes Communications Founded in 1989, Hennes Communications is one […]
By Jesse McKinley for The New York Times Dave Grohl — the Nirvana drummer and Foo Fighters founder — is as close as America gets to a rock ’n’ roll father figure: funny and family-oriented, beloved by his fans and his fellow musicians and seemingly as steady as the drumbeats that made him famous. His nickname? “The nicest dude in rock.” On Tuesday, however, that […]
By Thomas Mustac for PRNews Having a campaign go viral on social media is every brand’s dream. Having a complaint go viral, on the other hand, is every brand’s nightmare. California Pizza Kitchen (CPK) recently experienced a social media nightmare when employees mishandled delivery order placed at one of its restaurants. The customer involved shared her frustration […]