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5 Reasons It’s Time to “Unlike” Social Media for Risk Management

An article from Security Magazine For many organizations, it was déjà vu this March. Meta’s platforms Facebook and Instagram experienced outages on Tuesday, March 5th that lasted approximately two hours, coinciding with Super Tuesday voting in 16 states. And today, LinkedIn experienced an outage impacting thousands of users around the globe. It’s not the first time outages of this magnitude […]


Crisis at Kellogg’s: CEO Offers ‘Cereal for Dinner’ Economic Advice

From Thomas Mustac, writing for PR News… A fascinating case study on crisis communications is currently unfolding in the cereal aisle. It involves Kellogg’s, the global brand that brings Frosted Flakes, Rice Krispies and other cereal staples to supermarkets around the world. The crisis stems from a Kellogg’s marketing campaign, launched nearly two years ago, […]


Excellence in Operational Resilience – How to Lead, Follow and Guide the Way

Mike Janko is a good friend and colleague for those of us at Hennes Communications. Mike is one of the toughest guys we know. He even smiles – sometimes. What we can’t understand is why he isn’t stoop-shouldered, given the responsibilities he carries, 24 hours a day, 7 days a week. Mike works for The […]


True Thought Leaders Don’t Just Make Noise: They Drive Change

From our very good friend, Tony Jaques, Director of Issue Outcomes Pty Ltd, in North Melbourne, Australia… We all know and recognise them. Dial-a-quote CEOs and business leaders who love to be on TV and offer an opinion on every issue-of-the-day. Problem is they often mistake being provocative and controversial for making a thoughtful contribution to advancing […]


PR Roundup: How Not to Interview Caitlin Clark, North American Communications Monitor and NPR’s Rollercoaster Week

By Nicole Schuman for PRNews How Not to Report on Women’s Basketball What happened: This week’s WNBA draft continued to bask in the afterglow of an historic Women’s NCAA March Madness tournament and welcome some of its newest and brightest stars. Caitlin Clark mania continued for the Indiana Fever, who drafted the University of Iowa star […]


The O.J. Simpson Trial And Social Media – And How Courtrooms Haven’t Been The Same Since

By Thom Fladung for Hennes Communications O.J. Simpson’s death triggered the expected avalanche of media coverage, from how Nicole Brown Simpson’s killing and the Simpson trial affected domestic violence issues to Simpson’s “complicated legacy” to Khloe Kardashian’s Instagram post reviving speculation about her being Simpson’s daughter. Much of that coverage, of course, focused on the […]


Defending Against Conspiracies Through Storytelling

NOTE:  The original title of this article is Defending Against Courtroom Conspiracies Through Storytelling.  We took the editorial liberty of removing “Courtroom” from the title of this introduction in the hope that non-attorneys will read this, too. Introduction by Bruce Hennes, Hennes Communications In 2024, misinformation continues to be a pervasive force across all sectors […]


N.Y.P.D. Officials Deploy Aggressive Use of Force (on Social Media)

By Maria Cramer and Dana Rubinstein for The New York Times A newspaper columnist was accused of being “deceitful.” A lawyer and political activist was challenged to show her face at the funeral of a fallen officer. And a city councilwoman became the target of an apparent “vote her out” campaign. The combative comments — all posted on X, […]


Today’s Lesson for Schools: Crisis Communications as a Solution

By Thom Fladung, Hennes Communications Today’s assignment: Search “crises and schools” in a Google news search. You’ll find 382,000 results. Here’s a quick headline sample: A Crisis of School Absences Mental health crisis in schools: 4 ways educators can take action Report: Schools Won’t Recover from COVID Absenteeism Crisis Until at Least 2030 Crisis In […]


Russian Group Spread Disinformation About Princess of Wales, Experts Say

From Mark Landler and Adam Satariano, writing for The New York Times… The whirl of conspiracy theories that enveloped Catherine, Princess of Wales, before she disclosed her cancer diagnosis last week probably didn’t need help from a foreign state. But researchers in Britain said Wednesday that a notorious Russian disinformation operation helped stir the pot. Martin Innes, an expert […]


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