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Crisis Communications in Sports

Crisis Communications in Sports breaks down the latest news and crises in sports communications. Sports marketing veteran Jim Rocco and crisis communications strategist Isaac Benjamin offer their insight on dealing with sensitive situations and how to rectify problematic actions; whether it is dealing with the media, tone-deaf public statements, or complicated internal affairs. Episodes feature […]


McDonalds Does Crisis Management the Right Way

By David E. Johnson, writing in CommPro: McDonalds stands out for handling its latest crisis with former CEO Steve Easterbrook right.  The fast food giant let Easterbrook go last year after discovering that he had had a consensual relationship with an employee.  When McDonalds terminated Easterbrook last year it said it had evidence of only of a non-physical, consensual […]


Ellen’s Celebrity Defenders Aren’t Helping Her

From Spencer Kornhaber, writing in The Atlantic: Famous people want the world to know that Ellen DeGeneres is nice to famous people. Addressing media reports alleging a culture of harassment and bullying at DeGeneres’s talk show, the singer Katy Perry tweeted Tuesday that she’s “only ever had positive takeaways from my time with Ellen.” Ashton Kutcher, Kevin […]


Ellen DeGeneres — Time for a Crisis Management Lesson

From David E. Johnson, writing for CommPro: Talk show host and comedian, Ellen DeGeneres is the latest celebrity that could be cancelled.  Both she and the top management of her hit talk show, “The Ellen DeGeneres Show” are under an internal investigation by the show’s distributor, Warner Brothers.   There are allegations of intimidation, sexual […]


Maintaining Role and Boundary Awareness When Teaching Remotely in a Time of Crisis: Being Alert to the Challenges of One-on-One Electronic Communications

From our good friend and colleague, David Wolowitz. With the advent of the COVID-19 pandemic, most schools have instituted remote learning.  We are fortunate that so many schools and families have access to the technology to make this possible.  Not surprisingly, the sudden and unexpected shift to remote learning comes with many challenges.  One particular […]


Why Should a Local School System (K-12) Reach Out To a Crisis Communications Firm?

By Stephanie York, JD, Vice President, Hennes Communications Q: Why should a local school system (K-12) reach out to a crisis communications firm? A:  Quick – What’s the single highest priority for a public, private, independent or parochial school?  It’s not education.  It’s safety.  And just one part of that safety net is making sure the […]


Schools Face Five Areas of Technological Risk

This article is written by attorney David Wolowitz, co-chair of the Education Law Group of McLane Middleton, P.A., with offices in New Hampshire and Massachusetts. While written for Wolowitz’ independent schools, it’s equally applicable to public, parochial and charter schools.   Strong digital use policies, trainings and behavioral standards can protect schools from these emerging […]


9 Corporate Communications Changes to Anticipate for 2020

When it comes to corporate risk and resilience, one of the gurus in the industry is our friend and colleague, Richard Levick, who recently gazed into his risk-ridden crystal ball. Richard believes that 2020 will bring precedent-shattering cyber breaches, radical revisions to enterprise risk management, a public relations backlash to the #MeToo movement, litigation funding […]


Crisis and Reputation Management Increasingly are About Managing Social Media

By Thom Fladung/ Hennes Communications How fast is social media at reporting on events – including events that your organization might consider a crisis? Faster than you. Consider a situation involving a school in Westfield, N.Y., that we stumbled upon. Here’s the first paragraph of a story from the Westfield Republican:   “Parents need to realize […]


Lots of PR Firms Sell Their Crisis Work – Let The Buyer Beware

By Bruce Hennes/Hennes Communications With no barriers to entry, every public relations firm in the U.S. now appears to offer “crisis communications.” They don’t. At least, all of those who claim to don’t. Crisis work requires a different – and often counterintuitive – skill set from the traditional practice of public relations.  It’s also an art […]


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