From ContinuityCentral.com: In an interview-style article, experts from the Institute of Operational Risk and Institute of Risk Management discuss COVID-19 and how the risk management profession is reacting. Participants: Carolyn Williams, CMIRM, Director of Corporate Relations, Institute of Risk Management and Dr Jimi Hinchliffe, SIRM, Chairman, England and Wales Chapter Institute of Operational Risk. Question: Is the coronavirus likely […]
From Cleveland Magazine and it’s Community Leader publication, Northeast Ohio leaders discuss the right prescription for the region’s recovery. Those quoted in the article include Dr. Tomislav Mihaljevic, president and CEO of the world-renowned Cleveland Clinic; David Gilbert, president and CEO of Destination Cleveland; Jon Park, founding CEO of Westfield Bank; Bill Koehler, CEO of Team NEO; Jon Pinney, managing […]
From Michael Kling, writing for Glean. Public relations experts and other commentators point to New York Gov. Andrew Cuomo’s COVID-19 communications as an example of how leaders should speak to the public during a crisis. Business leaders and PR professionals can examine Cuomo’s press conferences for several crisis communications lessons. While the New York governor […]
From our good friend and colleague, David Wolowitz. With the advent of the COVID-19 pandemic, most schools have instituted remote learning. We are fortunate that so many schools and families have access to the technology to make this possible. Not surprisingly, the sudden and unexpected shift to remote learning comes with many challenges. One particular […]
Don’t be put-off by the title. No matter who you are or who you’re talking to, you’ll find some excellent tips below. From Mary Beth Nierengarten, writing for ENT Today. As the numbers of people infected and dying from COVID-19 grow, so do fear and apprehension about what lies ahead. Clear, effective communication to help […]
Written by Jill Avery and Richard Edelman, writing for the Harvard Business School. As the COVID-19 virus pandemic began to sweep across the world, Doug McMillon and his team at Walmart watched in horror. Suddenly, they realized, tomorrow would be nothing like “business as usual” and everything in the company’s marketing plan, from retail execution […]
Everyone wants to know when we can begin going back to the lives we had just a month or so ago and when businesses will reopen. Knowing that there’s much misinformation out there, we rarely post anything about this particular portion of the COVID-15 debate, but we saw something written by someone with impeccable credentials, […]
By Nora Jacobs, Hennes Communications For those of us who make a living helping clients communicate during crises, the last few weeks have been breathtaking as we’ve worked with organizations of all types to grapple with the arrival of COVID-19. We’ve moved from developing plans that anticipate a possible positive test result to creating communications […]
Whether it’s a staff meeting on Teams, a webinar on Zoom, a private conversation on FaceTime or a short training video you record on WebEx, it’s not just what you say, but how you say it. And if it’s an interview with a seasoned reporter, the stakes are even higher. You must be prepared to answer […]
By Bruce Hennes & Stephanie York, Hennes Communications We’ve all been inundated by the media with COVID-19 information, but what can you do to help your employees get through this crisis? The best thing you can do to prepare your team for whatever is about to come is to communicate, communicate and then communicate some […]
