In this short Ashland University Professional Learning Podcast, Dr. David Silverberg interviews Thom Fladung, managing partner of Hennes Communications, one of the few firms in North America focused exclusively on crisis management and crisis communications. Fladung is also the former managing editor of The Plain Dealer and Detroit Free Press. To listen to Thom talk […]
From our good friend and colleague, David Wolowitz. With the advent of the COVID-19 pandemic, most schools have instituted remote learning. We are fortunate that so many schools and families have access to the technology to make this possible. Not surprisingly, the sudden and unexpected shift to remote learning comes with many challenges. One particular […]
Don’t be put-off by the title. No matter who you are or who you’re talking to, you’ll find some excellent tips below. From Mary Beth Nierengarten, writing for ENT Today. As the numbers of people infected and dying from COVID-19 grow, so do fear and apprehension about what lies ahead. Clear, effective communication to help […]
From The New York Times: Justice is supposed to be blind. But in courtrooms, decorum matters. Judges typically dress in somber black robes. Lawyers, plaintiffs and defendants are encouraged to dress modestly to signify credibility. Does that change when court hearings are moved online to enable social distancing during the spread of the new coronavirus? Absolutely not, according […]
By Nora Jacobs, Hennes Communications For those of us who make a living helping clients communicate during crises, the last few weeks have been breathtaking as we’ve worked with organizations of all types to grapple with the arrival of COVID-19. We’ve moved from developing plans that anticipate a possible positive test result to creating communications […]
Whether it’s a staff meeting on Teams, a webinar on Zoom, a private conversation on FaceTime or a short training video you record on WebEx, it’s not just what you say, but how you say it. And if it’s an interview with a seasoned reporter, the stakes are even higher. You must be prepared to answer […]
By Bruce Hennes & Stephanie York, Hennes Communications We’ve all been inundated by the media with COVID-19 information, but what can you do to help your employees get through this crisis? The best thing you can do to prepare your team for whatever is about to come is to communicate, communicate and then communicate some […]
Beyond the headlines and soundbites, the main effect from coronavirus seen thus far in the United States may be confusion. Who to believe. What to believe. And how best to prepare and think about this latest global threat right now. Here, we offer analysis and advice from the United States’ preeminent risk communication speakers and consultants, […]
The experts at Skadden weigh in on whether the epidemic constitutes force majuere as a legal basis for nonperformance under financial and commercial contracts. The outbreak of coronavirus (also known as COVID-19) is reportedly impacting global manufacturing, transportation and cross-border supply chains underpinning many aspects of international trade and commerce. Some companies are asserting that […]
By Bruce Hennes, Hennes Communications New coronavirus headlines, tweets and Facebook posts are piling up by the moment: first U.S. death, new cases of unknown origin, updated travel advisories, outbreaks in new areas. This is how news of a virus spreads in the communications ecosystem in 2020, and it’s understandable if you’re wrestling with how […]