by Howard Fencl, Crisis Communications If you’re of my vintage, when you were a little kid, you couldn’t wait for mom to get home on grocery shopping day so you could tear into a new box of breakfast cereal loaded with enough sugar to make months of payments on your dentist’s vacation home for one […]
From Lisa Leopold, writing for The Conversation… New York Gov. Andrew Cuomo’s two apologies for alleged sexual misconduct are straight out of a master class in how not to say you’re sorry. The governor, who had become something of a celebrity during his nationally broadcast press conferences early in the coronavirus pandemic, is now embroiled in a sexual […]
From Tom Jones, writing for Poynter… Why should we care? What’s the big deal? Don’t we have more important things to worry about than some soap opera half a world away? That was the general feeling among many following Sunday night’s Oprah Winfrey interview with Prince Harry and Meghan, the Duchess of Sussex. Millions of […]
By Thom Fladung, Hennes Communications Deepfake videos have been making news and shaking up people who worry about truth and fact for several years now. The recent release of Tom Cruise deepfakes on Tik Tok shows the technology has reached a new, disquieting level of realism. Chris Ume, the visual effects artist behind the Cruise […]
By Erica Dahawan, writing for the Harvard Business Review… Misunderstandings are rampant in today’s workplaces. While poor communication habits may feel inevitable with colleagues, we should always strive to engage with clarity and empathy, especially as we come to rely more on remote work and digital communication. What is a good first step to improving […]
By Sophie Maerowitz, writing for PRNews… In this installment, we hear from Payal Patel, communications director at Chicago Navy Pier, who shares her approach to a crisis war room, as well as her take on PR’s role in the tourism industry’s recovery. PRN: What is your role at Navy Pier in Chicago? What are some […]
By Nicole Schuman, writing for PRNews… On top of a global pandemic and unprecedented economic downturn, Texans also had to deal with the fury of Mother Nature over the past week, when an unlikely winter storm wreaked havoc on one of the nation’s largest states. In an area not exactly used to dealing with snow, […]
by Howard Fencl, Hennes Communications “Help! I’ve been shot! I’m bleeding out of my chest!” Wednesday night on Sunset Boulevard. A man walking three French bulldogs is jumped by two creeps demanding he hand over the pricey animals. He refuses. One of the assailants blasts him in the chest with a semi-automatic weapon. Two of […]
By Nora Jacobs, Hennes Communications As is now clear to the entire country, Senator Ted Cruz apparently skipped class the day they taught Crisis Management 101. As his constituents and fellow Texans faced a winter storm that may be the costliest in the state’s history, boiling snow for drinking water and burning furniture to heat […]
Recently, we were asked to comment on the story below. Our quick analysis: it’s not like he said something accidental, or something he didn’t mean. His words clearly expressed his beliefs. And those beliefs were not consistent with the values of KPMG – and appropriate action was taken. From Mark Sweney & Joanna Partridge writing in […]