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Six Tips for Being More Persuasive

Written for attorneys by Gray Robinson, but applicable to all… A large part of practicing law is persuading someone to believe, act or agree with your client’s position, whether in a courtroom or boardroom or at a negotiation or dinner table. We seek to persuade juries, judges, colleagues, friends, family or the media that we […]


Should Heads Roll at Board Level When Issues are Mismanaged?

From our colleague in Australia, Tony Jaques, reprinted with his permission… Boards and individual directors are now very clearly in the crosshairs when their organisation is battered by an operational crisis or high-profile issue. It used to seem sufficient to jettison the CEO and a handful of executives as red meat for the media, investors […]


Consider the ‘Message Effect’ of Inviting a Consultant to Help Your Witness

From Ken Broda-Bahm, Ph.D., writing for The Persuasive Litigator… Arriving for the preparation meeting, the witness notices that there’s someone new in the room: a communications consultant. A non-lawyer visiting from out-of-town, the consultant is introduced by the lawyer as a specialist in legal communication and as someone who “is here to help us prepare […]


How to Remove Fake Google Reviews

From Aaron Minc… Identifying Fake Google Reviews The first step in removing fake and negative reviews is learning how to identify them. Below, we cover the types of individuals who usually leave fake reviews, why they do, and how you can spot them. Who is Usually Behind Fake Google Reviews? The purpose of fake Google […]


Akros Network

Work Environment Industry Leaders Join to Create Akros Network Specialists in HR Training, Ethics, Safety, Compliance and Communications Form One-Stop Shop AKRON – October 6, 2021 – Four industry leading firms that specialize in the critical building blocks of successful organizations have formed a network giving employers one place to go for answers to high-risk […]


Mergers, Acquisitions and Management Transitions: Using Crisis Communications Principles to Achieve Better Outcomes

By Nora Jacobs, Hennes Communications Our firm is best known for helping clients respond to crisis threats, emergencies and similar events where reputation is on the line.  The communication response we create in these situations is designed to help an organization tell its side of the story to those who matter most. Those important audiences […]


Why Women Face Different Standards on Zoom and What to do About It

From George Bradley, writing in PRNews… Research from The Harris Poll shows 39 percent of women, but just 25 percent of men, turn off video during Zoom calls. That’s a fairly significant difference. In addition, when they turn on video, women are more likely than men to prepare (do their hair, change clothes or clean visible workspaces). […]


How the 10-Second Rule Can Dramatically Change Your Conversations and Make You a Better Leader

By Jason Aten, writing for Inc… Communicating is easily the single most important job of leaders. If leadership is mostly about influence–and it is–then the ability to communicate a vision and motivate people to move toward that vision is the single most important characteristic a leader can have. The problem is, communication is hard. Sometimes […]


6 Crisis Management Lessons From the Florida Condo Collapse

From Devin Partida, writing for Worth… The tragic condominium collapse that occurred recently in Surfside, Fla., has shed light on the importance of crisis management. Identifying threats before they arise can be a challenge. Emergencies can be difficult, if not impossible, to anticipate, but how to respond to them can be thought out beforehand. Proper planning […]


How ‘Engagement’ Makes You Vulnerable to Manipulation and Misinformation on Social Media

Filippo Menczer, Luddy Distinguished Professor of Informatics and Computer Science at Indiana University, writes… Facebook has been quietly experimenting with reducing the amount of political content it puts in users’ news feeds. The move is a tacit acknowledgment that the way the company’s algorithms work can be a problem. The heart of the matter is the distinction between […]


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