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How to Remove Fake Google Reviews

From Aaron Minc… Identifying Fake Google Reviews The first step in removing fake and negative reviews is learning how to identify them. Below, we cover the types of individuals who usually leave fake reviews, why they do, and how you can spot them. Who is Usually Behind Fake Google Reviews? The purpose of fake Google […]


Akros Network

Work Environment Industry Leaders Join to Create Akros Network Specialists in HR Training, Ethics, Safety, Compliance and Communications Form One-Stop Shop AKRON – October 6, 2021 – Four industry leading firms that specialize in the critical building blocks of successful organizations have formed a network giving employers one place to go for answers to high-risk […]


Mergers, Acquisitions and Management Transitions: Using Crisis Communications Principles to Achieve Better Outcomes

By Nora Jacobs, Hennes Communications Our firm is best known for helping clients respond to crisis threats, emergencies and similar events where reputation is on the line.  The communication response we create in these situations is designed to help an organization tell its side of the story to those who matter most. Those important audiences […]


Why Women Face Different Standards on Zoom and What to do About It

From George Bradley, writing in PRNews… Research from The Harris Poll shows 39 percent of women, but just 25 percent of men, turn off video during Zoom calls. That’s a fairly significant difference. In addition, when they turn on video, women are more likely than men to prepare (do their hair, change clothes or clean visible workspaces). […]


How the 10-Second Rule Can Dramatically Change Your Conversations and Make You a Better Leader

By Jason Aten, writing for Inc… Communicating is easily the single most important job of leaders. If leadership is mostly about influence–and it is–then the ability to communicate a vision and motivate people to move toward that vision is the single most important characteristic a leader can have. The problem is, communication is hard. Sometimes […]


6 Crisis Management Lessons From the Florida Condo Collapse

From Devin Partida, writing for Worth… The tragic condominium collapse that occurred recently in Surfside, Fla., has shed light on the importance of crisis management. Identifying threats before they arise can be a challenge. Emergencies can be difficult, if not impossible, to anticipate, but how to respond to them can be thought out beforehand. Proper planning […]


How ‘Engagement’ Makes You Vulnerable to Manipulation and Misinformation on Social Media

Filippo Menczer, Luddy Distinguished Professor of Informatics and Computer Science at Indiana University, writes… Facebook has been quietly experimenting with reducing the amount of political content it puts in users’ news feeds. The move is a tacit acknowledgment that the way the company’s algorithms work can be a problem. The heart of the matter is the distinction between […]


The Media Revolution is ‘Iterative’ and Social: Experts Share How Not to Get Left Behind

From Bar Leader, a publication of the American Bar Association: “You’re all living in a media revolution,” said Thom Fladung, vice president of Hennes Communications. “And you don’t even know it.” Offering a window onto one aspect of that revolution, Bruce Hennes, president of the same crisis communications firm, said, “I don’t think there’s a reporter […]


5 Mistakes Not To Make On-Camera

By Howard Fencl, Hennes Communications… When you appear on-camera for an interview, you are going on the record in perpetuity. Period. Excerpts will be broadcast, uploaded, archived, keyword searchable and available 24/7 on the web. You can do your organization’s brand a whole lot of good with a strong, articulate interview. But if you’re not […]


Disney Attacks Scarlett Johansson Instead of the Facts

From Tom Weidlich and Eric Rose writing for PR News… Actor Scarlett Johansson’s lawsuit against the Walt Disney Company is turning out to be a blockbuster. Yet, the company’s response is eliciting mostly thumbs-down reviews and providing an example of bad litigation communication. To its credit, Disney responded promptly and publicly. On the down side, […]


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