From Rasheeda Childress writing in Associations Now… Actor Will Smith slapping Chris Rock after the comedian made a joke about wife Jada Pinkett-Smith’s bald head—a result of alopecia, an autoimmune disorder—made headlines around the world. While most news outlets discussed the shock factor, event planners were reminded of the policies and procedures that need to be […]
From Carol Kinsey Goman writing in CommPro… During a break at the conference where I had just spoken on “Connection, Empathy, and Leadership Presence,” a man from the audience told me this story: “When one of our leadership team members suddenly died, I told his wife that I’d clean out his office and make sure […]
From Nora Aufreiter, Celia Huber and Ophelia Usher writing for McKinsey & Co…. The pandemic has been a stark reminder for many organizations that they are insufficiently prepared for crises that could not merely destabilize them but put them out of business. In this episode of the Inside the Strategy Room podcast, our board perspective series looks at […]
An IndustryWeek article reports a Ukrainian government official recently launched a social media campaign against some of the largest automotive supply companies in the world, saying that Ukrainian armed forces found parts from ZF, Bosch, Danfoss and other global suppliers on Russian military vehicles seized as Russia pummels its Western neighbor with rockets and artillery. […]
One of our daily must-read emails comes from Dan Bressler and his Bressler Risk Blog. Thanks to Dan for the lead to the article below. By Phillip Bantz, writing for Law.com… Nestled alongside the run-of-the-mill policies outlined in Cox Media Group Inc.’s latest outside counsel guidelines, which include such classics as how to get […]
It was indeed the slap heard ’round the world. But if you’re looking for Hollywood gossip, look elsewhere. Instead, let’s look at the situation from the crisis management point of view. Here’s how I saw it: If you’re a high-power celeb and you sit in the front row of the Academy Award ceremonies, you are […]
Misinformation, incorrect impressions…call it whatever you want, but when someone arrives at a conclusion based on incorrect facts and then proceeds to influence others and make decisions based on those incorrect facts, your company can suffer, your stockholders and stakeholders can suffer – and your country can suffer, too. Here’s a short Master Class from…Arnold […]
From Marguerite Ward, writing for Insider Magazine… Three weeks ago, when President Joe Biden offered Ukrainian President Volodymyr Zelenskyy an escape from his country as Russian forces invaded, Zelenskyy replied, “I need ammunition, not a ride.” The answer is emblematic of Zelenskyy’s unflinching allegiance to the people of Ukraine, which has taken center stage as the world […]
Browns Release Statement After Deshaun Watson Acquisition Dee and Jimmy Haslam: “We spent a tremendous amount of time exploring and investigating the opportunity to trade for Deshaun Watson. We are acutely aware and empathetic to the highly personal sentiments expressed about this decision. Our team’s comprehensive evaluation process was of utmost importance due to the […]
If it’s time for you or your organization to dip your toe into the bubbling brook (or, perhaps more accurately, the roaring river) of social media, our very own Thom Fladung, managing partner at Hennes Communications, has some tips for you when you listen to Thom talk to Scott Gerfen from the Ohio School Boards […]