By Nicole Schuman for PRNews It takes a pretty big event to close a national institution like Waffle House. Especially when it has its own disaster meter. Coined the “Waffle House Index,” it is not an official metric, yet government agencies such as FEMA use it. Unfortunately, Hurricane Ian challenged the index this week, causing […]
By Dina Gerdeman for Working Knowledge Women make up more than half of the labor force in the United States and earn almost 60 percent of advanced degrees, yet they bring home less pay and fill fewer seats in the C-suite than men, particularly in male-dominated professions like finance and technology. This gender gap is […]
By Thom Fladung, Hennes Communications At Hennes Communications, we often tell clients that they have an attorney for the Court of Law. But they have us for the Court of Public Opinion. And those two courts often require different – and at times conflicting – strategies. Attorneys have persuasive arguments for tailoring a strategy completely around […]
By Kamyar Naficy, Founder and Principal, KNECTCOMMS, for International Banker Banks are more vulnerable than ever to a wide range of potential crises. These crises are often exacerbated by 24/7 news cycles, volatile social media and unprecedented social, economic and geopolitical disruption. Against this backdrop, banks must shore up their crisis communications efforts if […]
We often counsel clients who have been wrongly accused to tell their side and do everything possible to get ahead of the story. But sometimes, there aren’t any good choices, especially if the client’s most prized possession is his or her integrity. While we can’t vouch for this man’s integrity, we thought this story was […]
By Tom Jones for Poynter For the uninitiated, there’s something in the media world known as the Friday news dump. If you have news that you might feel sheepish about announcing, you wait until late on Friday — when everyone is headed out for the weekend — to make your announcement. You put it out […]
By Harriet Lerner Ph.D. for Psychology Today I’ve been studying apologies—and the people who can’t give them—for more than two decades. But you don’t need to be an expert on the subject to recognize when a bad apology flattens you. Here’s a list of the nine essential ingredients of a true apology. The next time you […]
Introduction by Bruce Hennes, Hennes Communications Hennes Communications was founded in 1989 as a full-service public relations firm. In 2001, after the 9/11 terrorist attacks, we became one of the few firms in North America focused exclusively on crisis management and crisis communications. Since then, we frequently work with attorneys, who tend to be the […]
By Nora Jacobs, Hennes Communications For organizations responding to sudden, catastrophic crisis events, one of the most challenging decisions to make involves determining what to say and when to say it. Wait until all the facts have been gathered and you risk not being part of the critical first news cycle, which often sets […]
By Hinda Mitchell for PR News Founded in 1972, Garanimals is a clothing line for children. At its outset, Garanimals offered a mix-and-match way of combining kids’ shirts and pants just by matching the tags. Garanimals came to mind after spotting a recent essay that contained recommendations for crafting a PR crisis response statement. It […]