By Edward Segal for Forbes – News that England’s National Health Service said that it will establish war rooms to help prepare for and respond to the impact of the coming winter underscores the important role the command centers can play in managing crises. “These centers will be expected to manage demand and capacity across the entire country by […]
From our friend and colleague, Richard Levick, CEO of Levick, a thoughtful piece that we hope you’ll find worthy of a read and a pass-along to friends. If you don’t stick to your values when they’re being tested, they’re not values — they’re hobbies.” – Jon Stewart The Corporate Social Compact If we have learned […]
By Tiffany Pham for the ASA Institute for Risk and Innovation American citizens in the Vietnam war era first witnessed–via journalism and televised news–the realities of war, much to their horror. But in the context of modern warfare, social media now competes with these “filtered” mediums. Rather than being used solely to relay news and […]
By Jeff Beer for Fast Company “I can say antisemitic things and Adidas can’t drop me. Now what? Now what?” That was Kanye West on the Drink Champs podcast on October 16 daring Adidas to react to his recent behavior. Ever since West—now known as Ye—signed on with Adidas in 2013, the artist has been the cultural story at […]
By Arthur Solomon for PRNEWS Books about mishandling PR crises often include sagas about Boeing, Wells Fargo, Volkswagen, the tobacco industry and BP. An accompanying chapter should include how sports mishandles PR crises. The National Football League (concussion denial, players and owners involved in abusive behavior with little punishment) should get the longest segment. It has had enough crises to enlarge the […]
By Ginger Christ for HRDIVE Nearly everything about Elon Musk’s $44 billion acquisition of social media company Twitter has been out of the ordinary, experts say. From the billionaire’s solo purchase of the company to a slew of personnel changes made within days of the Oct. 27 acquisition, it’s “definitely an anomaly,” said Ayesha Whyte, […]
Introduction by Bruce Hennes, Hennes Communications Sterling Miller is one of our favorite columnists. While his latest column is actually titled “10 Things: Business Skills All In-House Lawyers Should Master,” his advice is applicable to anyone who wants to be a great managing partner, a “trusted adviser” to clients (instead of simply being what I […]
By Seth Arenstein for PRNEWS Give props to Page (Arthur W. Page Society) for its just-released report “Stakeholder Capitalism and ESG: A Guide for Communication Leaders.” It’s transparent. “This is meant to be a study guide, not a white paper,” the 58-page vehicle begins. Just in time for Roe v. Wade and a slew of other socio-political issues […]
By Howard Fencl, Hennes Communications Uh-oh. You’re plummeting down a rabbit hole. You agreed to give a reporter an interview. You know your topic inside and out. How tough can it be answering a few questions? But the reporter’s line of questioning is coming at you fast and starting to feel…uncomfortable. You stammer over an […]
From Jason Zinoman at The New York Times No one knows what an egg yolk omelet is, but we all know that TV hosts should be relatable. Or should they? That didn’t do Ellen DeGeneres any favors. Not since Humpty Dumpty has an egg made such a mess. Last night, one week and countless […]