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Pulitzer-Prize Winning Journalist Laurie Garrett Reiterates Dire Importance of Clear Communication Now

From Nicole Schuman, writing in PR News… Laurie Garrett, a Pulitzer-prize winning science journalist and author, and one of the most prolific voices regarding coronavirus news, gave the keynote speech at last week’s PRSA Icon, the organization’s annual international conference. Garrett delivered a detailed timeline of the progression of coronavirus, paying close attention to the […]


Rage Against the Vaccine: Communicating COVID-19 Facts Amid Anti-Vaxxer Outcry

by Howard Fencl, Hennes Communications Very soon, likely now within weeks, executive leadership across every single market sector will be confronted by a dramatic change in the way they are currently managing their office response to COVID-19.  Because of past inconsistent – and often contradictory – advice coming from a wide variety of social media […]


How to Spot (and Fight) Election Misinformation

From Cynthia Gordy Giwa, writing for ProPublica… Disinformation is deliberately created with the intent to cause harm, while misinformation is incorrect information shared by people who believe it to be true. In 2020, dis- and misinformation about voting are very common online, especially about mail-in and in-person voting. Fabricated content usually tries to play to […]


Every Day is a Crisis: Health Communications in a Pandemic

From Thomas Graham and Dr. Vanila Singh writing in O’Dwyer’s… During a crisis, audiences aren’t looking so much for someone to blame as they’re looking for someone to take responsibility. They’re also looking for someone to restore a sense of calm through offering reasoned, sensible solutions. This takes honesty, transparency, a firm grasp of the […]


What You Can Learn About Crisis Communications From Dr. Fauci

From Donovan Roche, writing for The Marketing Insider… Regardless of what side of the political aisle you might sit on, it’s difficult to deny that Dr. Anthony Fauci, known as the nation’s top infectious disease expert, is a proficient spokesperson during a crisis. In fact, a July Morning Consult/Politico poll showed 62% of registered voters […]


Situational Awareness – Election Day & Beyond

From Wikipedia: Situational awareness is the perception of environmental elements and events with respect to time or space, the comprehension of their meaning, and the projection of their future status. Situational awareness has been recognized as a critical, yet often elusive, foundation for successful decision-making across a broad range of situations, many of which involve the […]


What Should Crisis Leadership Look Like?

Last week, The New Yorker placed an article online titled “What Should Crisis Leadership Look Like?” Prominently quoted in that article was Vice Admiral Peter Neffenger (Ret.), who was appointed in 2015 to lead the Transportation Security Administration (TSA), a position he held until January 2017. Before this he enjoyed a distinguished 34-year career in […]


Authory – Hundreds of Articles on Crisis Management & Crisis Communications

Authory is a free service that brings together over 600 thought leadership pieces and curated articles on the subject of crisis management and crisis communications that have been published in our Crisis Management Today newsletter and Hennes Communications blog. And it’s searchable by keyword.  So when you need an answer, when you’re looking for something […]


The Evolution of Terror: 6 Critical Threats 19 Years After 9/11

Bridget Johnson is the Managing Editor for Homeland Security Today. A veteran journalist whose news articles and analyses have run in dozens of news outlets across the globe, Bridget is a senior fellow specializing in terrorism analysis at the Haym Salomon Center.  She writes in Homeland Security Today… When the planes hit the Twin Towers, […]


National Preparedness Month

National Preparedness Month (NPM) is recognized each September to promote family and community disaster planning now and throughout the year. As our nation continues to respond to COVID-19, there is no better time to be involved this September. The 2020 NPM theme is: “Disasters Don’t Wait. Make Your Plan Today.“ For more information:  www.ready.gov  Week 1: […]


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