Two of the foremost experts in the field of risk communications, Peter Sandman and Jody Lanard, just wrote a paper for the Center for Infectious Disease Research and Policy (CIDRAP) at the University of Minnesota. In it, the latest thinking and a great list of to-do’s – and not-to-do’s – for elected officials dealing with […]
By Bruce Hennes, Hennes Communications Dr. Amy Acton is Director of the Ohio Department of Health. As such, she stands side-by-side with Ohio’s Governor Mike DeWine for the daily 2:00 briefing on COVID-19. Unlike so many politicians that bob, weave, waffle or try to simply command authority and obedience, Dr. Acton speaks of vulnerability and […]
Wherever you turn, commercial messages about COVID-19 are everywhere. Car companies, electric and gas utilities, computer manufacturers, beer companies, banks, grocery stores…every one of them reminding us that we live in uncertain times…and that we’re here for you. Yes you are. You all are. And we thank you for it. In our last newsletter, we […]
For many, the NSA stands for No Such Agency. Actually, it refers to the National Security Agency, a national-level intelligence agency of the United States Department of Defense, under the authority of the Director of National Intelligence. The NSA is responsible for global monitoring, collection, and processing of information and data for foreign and domestic intelligence and counterintelligence purposes, specializing […]
From Government Technology: The current pandemic has provided many examples of effective and not-so-effective communications strategies. Here are four pitfalls to avoid, and five proven strategies to keep the public informed and engaged. WHY ‘MEANING-MAKING’ MATTERS In every crisis, it is essential that government and public-sector leaders provide a compelling story. A good crisis narrative […]
From ContinuityCentral.com: In an interview-style article, experts from the Institute of Operational Risk and Institute of Risk Management discuss COVID-19 and how the risk management profession is reacting. Participants: Carolyn Williams, CMIRM, Director of Corporate Relations, Institute of Risk Management and Dr Jimi Hinchliffe, SIRM, Chairman, England and Wales Chapter Institute of Operational Risk. Question: Is the coronavirus likely […]
First, you must not leave the house for any reason, unless you have a reason and then you may leave the house. All stores are closed, except for those that are open. We should stay locked down until the virus stops infecting people. It will only stop infecting people if enough of us get infected […]
From Cleveland Magazine and it’s Community Leader publication, Northeast Ohio leaders discuss the right prescription for the region’s recovery. Those quoted in the article include Dr. Tomislav Mihaljevic, president and CEO of the world-renowned Cleveland Clinic; David Gilbert, president and CEO of Destination Cleveland; Jon Park, founding CEO of Westfield Bank; Bill Koehler, CEO of Team NEO; Jon Pinney, managing […]
We’re all still fully engaged fighting the invisible threat of COVID-19 on every level. How do you communicate your phased re-opening? https://www.facebook.com/CrisisComm/videos/2665989107013986/
The Exercise of Leadership as COVID-19 Rages The legal profession attracts a large number of individuals with the ambition and analytic capabilities to be leaders, but frequently fails to develop other qualities that are essential to effectiveness. – Deborah Rhode, Lawyers as Leaders Lawyers are in the anomalous position of serving as leaders but generally […]