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How to Say ‘I’m Sorry,’ Whether You’ve Appeared in a Racist Photo, Harassed Women or Just Plain Screwed Up

Written by Lisa Leopold, Associate Professor of English Language Studies, The Middlebury Institute of International Studies at Monterey, Middlebury.   “I’m sorry.” These two words may seem simple, but the ability to express them when you’re in the wrong is anything but – particularly for those in the public eye. Virginia Gov. Ralph Northam, to […]


Disbarment for Anonymous On-Line Posts Should “Send a Message,” Says LA Supreme Court

From our friend and colleague, Karen Rubin, attorney at Thompson Hine in Cleveland, Ohio: Do we need another reminder about the perils of posting internet comments on cases and matters we are connected with?  Apparently we do, and here’s a strong one.  Earlier this month, an assistant U.S. attorney for the Eastern District of Louisiana was […]


A Crisis Management Lesson: Leaders Under Fire Who Choose to Say Nothing Give People Nothing to Believe In

By Bruce Hennes, Hennes Communications From pointed guns to pointed fingers, the damage left in the wake of the Feb. 14, 2018 massacre at Marjory Stoneman Douglas High School in Parkland, Florida, has been gut-wrenching. The gunman, of course, is ultimately to blame for an act of pure evil. But many others involved, from the police officers first […]


Balancing Fun and Professionalism At The Holiday Office Party

From Carol Kinsey Goman: Are you planning to attend your office holiday party? I hope so. This is a great occasion to relax and have a good time — and can be a highly anticipated, positive antidote to year-end stress. But anytime you combine fun with professionalism, it can also be a challenge. Here are ten tips […]


How Companies Should Handle Media Attention Amid Criminal Allegations

From our colleague, Rob Glickman, principal, head of litigation and criminal practice; McCarthy, Lebit, Crystal & Liffman: When companies become tied to a criminal investigation, whether or not it or its employees have actually committed a crime, it can be on trial in both the criminal court and the court of public opinion. Media coverage today […]


Damage Control: Recovering Your Firm’s Reputation After a Breach

From Kathy O’Brien, writing in the National Law Review: You can regain trust after a cyber breach. Here’s how. In March 2016, the FBI warned that hackers were targeting large international law firms to steal confidential client information and use it for insider trading, corporate espionage and other criminal purposes. Are law firms any more secure now? […]


Lawyers, PR Firms Team Up For Employers Facing #MeToo Crises

Hennes Communications is adept at working with attorneys and their clients on issues related to sexual misconduct and scores of other scenarios.  For more information, give us a call at 216-321-7774.   From Gayle Cinquegrani: The days of quiet exits by powerful executives caught harassing subordinates may be ending. CBS is the latest corporation faced with […]


A Well-Crafted Crisis Response Plan Could Save Your Business

By Bruce Hennes, CEO, Hennes Communications Written, tested and ready-to-go business continuity plans should just be part of doing business in today’s world. Typically, those plans include the step-by-step operational response procedures to follow in the event of a disaster. Here are some common mistakes we’ve seen in this effort: 1.  Not planning for enough […]


The Hashtag That Became a Movement Marks its First Anniversary

From Nora Jacobs at Hennes Communications:   After this week’s events, if there is a place in America where the issue of sexual misconduct is not top-of-mind, it is a place without access to the internet, television and newspapers. Although the phrase “Me Too” dates back to 2006, it wasn’t until October 2017, when it […]


Are Your Employees Recording You, Too?

From Donald Scarinci, writing in The Observer: Omarosa Manigault Newman dominated the headlines when she released an audio recording that allegedly captures her firing by White House Chief of Staff John Kelly.  She made a separate recording of Lara Trump offering her another job, which Manigault Newman considered to be an offer of hush money, and she […]


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