By Laura Hazard Owen writing for Nieman Lab… There’s a lot out there to leak. The second Trump administration, historically unfriendly to the press, has thrown Washington into chaos. Tens of thousands of federal employees have been placed on leave or fired as billionaire Elon Musk’s DOGE tries to gut the government. And taxpayer-funded data is being destroyed. Amid […]
From our colleague and good friend in Australia, Tony Jaques, Director of Issue Outcomes Pty Ltd… The financial impact of any crisis is high, and new research suggests it will only get higher. The Crisis 300 index, just released by reputation consultants SenateSHJ, tracks over 300 crises and reveals that share value plummets by an […]
By Dan Stoneking, Dr. Joseph V. Trahan III, Scott Thomsen, and Justin Graney, writing for Homeland Security Today In all the years that we’ve published Crisis Communications Today, we don’t believe we’ve ever written “This is a MUST-READ.” This one is. Which came first, the classroom or the disaster? It doesn’t matter. They are interwoven […]
By Thom Fladung, Hennes Communications “Skate to where the puck is going to be, not where it has been.” – Wayne Gretzky, hockey legend The puck, in this case, is artificial intelligence, or AI as it has become ubiquitously known. Your school district probably is using AI or will […]
Are you ready to elevate your career and become an indispensable asset to your organization? Ohio University’s prestigious Scripps College of Communication offers an exceptional opportunity that could transform your professional trajectory. Through an innovative partnership with Hennes Communications, if you recently attended a seminar with Bruce Hennes, you can receive one free credit hour […]
By Nick Hansen, writing for The American Bar Association “If you can see it coming, it’s not a crisis,” said Bruce Hennes, CEO of Hennes Communications, to audience members at his 2024 Bar Leadership Institute workshop “Speaking Out or Strategic Silence? Organizational Approaches to Issuing Public Statements.”Hennes, along with (now former) Cleveland Metropolitan Bar Association […]
By Bruce Hennes, Hennes Communications It’s a simple fact: Controversies today are tried in the Court of Public Opinion more often than the Court of Law. News now breaks first on social media, with traditional media sweeping Twitter/X, Facebook and YouTube for leads. Whether your organization is immersed in crisis or dealing with a hot-button […]
Celebrities who are worried that they might be “cancelled” will be able to take out insurance to deal with the consequences of a social media fallout. Social media storms, which begin when a celebrity or public figure is perceived to have crossed a moral line, can be hugely damaging to lucrative careers. The policy, which […]
By Thom Weidlich for PRCG | Haggerty LLC We hoped to avoid writing about the ongoing and messy legal and comms battle between Hollywood actors Blake Lively and Justin Baldoni. But it’s become too sprawling and interesting to ignore. The multifaceted scandal has much to say about what crisis communications is — and isn’t. Lively […]
This article ran first in Crain’s Cleveland Business on December 19, 2024. By Bruce Hennes, CEO, Hennes Communications This article examines the crisis communications lessons from the tragic assassination of UnitedHealthcare’s CEO, Brian Thompson. It critiques the company’s public statements and explores the broader ethical and reputational challenges facing UnitedHealthcare in light of this tragedy […]