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Training Near Terror

[by Howard Fencl, Hennes Communications] On March 22, Bruce Hennes and I were leading a day-long crisis management/media training program in the Netherlands when explosions ripped through Brussels Airport and the Maelbeek metro station. Though the terror struck more than 100 miles south of our training room, everyone’s smart phones immediately began dinging and beeping […]


The Definitive Guide to Selecting The Right Spokesperson

[By Nora Jacobs, Hennes Communications] One of the most common decisions we encounter when clients face a crisis situation is helping them choose the individual who will serve as their spokesperson.  Rarely does anyone volunteer for this assignment and most draftees accept it with grudging resignation.  In truth, being a spokesperson is a high-risk job […]


Why Peyton Manning Gave Budweiser $3 Million in Free Advertising

From Time Magazine: Anheuser-Busch InBev plunked down about $15 million for Super Bowl advertisements this year to promote its Budweiser and Bud Light brands. But one of the company’s most memorable plugs during Sunday’s game—from Denver Broncos quarterback Peyton Manning—came for free. In a post-game interview with CBS’s Tracy Wolfson, Manning said he planned to […]


Crisis Management – How to Appear Confident & Self-Assured, Even When You’re Not

Stereotypes are tough to challenge or break.  Whether you’re an entrepreneur, executive director, school superintendent, hospital administrator, businessperson, consultant or one of a thousand other job titles, the usual, and unfortunate, model of gravitas and accomplishment is the 60-year-old, gray-haired male.  Especially when it “hits the fan,” clients look for both the familiar, the trustworthy – […]


10 Body Language Tricks to Power Up Your Career in 2016

From body language expert Carol Kinsey Goman: Body language can be your greatest career asset. Here are ten simple and powerful tips to help you have a super successful 2016. 1) To make a great first impression, begin before you enter the room. In business interactions, first impressions are crucial. Once someone mentally labels you […]


5 Crisis Management Resolutions for 2016

[By Nora Jacobs, Hennes Communications] Unless your organization was incredibly lucky this past year, either something bad happened to you, or you – or someone associated with you – did something bad to someone else.  Even though we work with clients in crisis virtually every day, we are constantly amazed by the never-ending variety of […]


Confessions of a TV News Executive, Part 2 – The Ambush Interview

[By Howard Fencl, APR] You’re grappling with serious challenges that threaten your organization, and perhaps your career. Someone leaks an internal e-mail to the media, and reporters have been leaving you voicemail messages all day asking for your comment on the issue. Your company’s unwritten policy is to ignore the media, and your general counsel […]


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