[By Stephanie York, J.D., Hennes Communications] Companies and other organizations limit liability by insuring most, if not all, of their assets: buildings, furniture, vehicles, the health of employees, the health of visitors and more. And while some insurance policies now offer “crisis communications coverage,” allowing the insured to engage the services of a specialized firm like […]
[By Bruce Hennes, Managing Partner, Hennes Communications, and Keynote Speaker, American Public Power Association Legal & Regulatory Conference, 2016] It’s not just terrorist attacks, explosions, active shooters, and environmental disasters. More often than not, it’s going to be sexual misconduct, data theft, unfair labor practices, OSHA complaints, mergers & acquisitions, layoffs, accusations, or employee fraud […]
[From Carol Kinsey Goman, writing for CommPro:] It was a meeting that was obviously highly stressful for both men. We’ll never know what was discussed when President Barack Obama and President-Elect Donald Trump were alone, but at their joint press conference their words were cordial and respectful. (Photo source: Twitter) So was their body language – […]
From The New York Times Magazine: ‘‘Keep your limbs away from your body,’’ says Deborah H Gruenfeld, a social psychologist who teaches at Stanford University. Some research shows that people posed in expansive postures feel more powerful, exhibit higher testosterone levels and have lower levels of the stress hormone cortisol — all characteristics of high-ranking […]
From The Washington Post: It’s not our faces that tend to offer the strongest clues about what we are feeling, but rather our bodies. In fact, the more intense the emotion, the more difficult the human face becomes to read and the more telling and accurate body language seems to become. That’s what a team of […]
A picture says a thousand words. A video quadruples that. Looking your best means taking care with the way you move and gesture, the way your hair is cut and the manner in which you’re dressed. Make-up, too, is important, for both men and women, especially because of the widespread use of high-definition video. As we […]
[by Howard Fencl, Hennes Communications] As part of your organization’s leadership team, you’re a walking, talking standard bearer of your brand and your reputation. What you communicate can dramatically impact your organization’s reputation. But HOW you communicate is crucial. Ineffectual, weak presentations are one of the quickest ways to damage your brand’s reputation. If your […]
[by Howard Fencl, Hennes Communications] The second a crisis rears its ugly head and a reporter knocks on your door about it, you start quaking in your boots. You get a lump in your throat and notice you’re sweating. But you know in your heart that your organization is not the villain in this issue, […]
Don’t like being interviewed on video? Prefer an in-person meeting? Well, according to Chris Brown, Vice President of Human Resources at West Corporation, you are out of luck. Video interviewing is here to stay. Love it (most Millennials) or loathe it (many of the rest of us) we’ve all got to get better at it. […]
Communication is the real work of leadership: articulating a vision. Breathing life into professed values. Challenging the status quo. Engaging people’s heads, hearts and hopes. A lot of that communication is in day-to-day conversation, in meetings, and other routine interactions. But some of it also comes in the form of speeches or presentations. Death-by-PowerPoint is unacceptable. […]