From Denise-Marie Ordway, writing for the Shorenstein Center on Media, Politics and Public Policy at the Harvard Kennedy School: With the first presidential debate before the 2020 general election one week away, journalists across the U.S. will be trying to help voters understand the importance of this national event and how it could alter the […]
By Arthur Solomon, former VP at Burson-Marsteller: In a recent post, I wrote, “Soon the presidential debates will begin with their ridiculous format of having the candidates answer questions in a few seconds, instead of giving them sufficient time to fully state their positions. Even worse, after each debate TV pundits will criticize the demeanor, […]
The managing partner of Hennes Communications, Thom Fladung, was recently interviewed on the subject of crisis communications for Ari Lewis and his Mastering the Attention Economy video podcast. Tune-in here for a short, 20-minute master class on crisis management: https://www.youtube.com/watch?v=_7jTEG7cHaE
From our good friends at PRCG | Haggerty, written by Thom Weidlich… Novak Djokovic, the No. 1 ranked men’s singles tennis player, threw a hissy at the U.S. Open on Sunday and bashed a ball that hit a line judge in the throat. Djokovic was ejected from the tournament, was fined and suffered a blow […]
We’ve said it over and over again to our clients and in this newsletter: how you say something is almost always more important than the way you say it. Joe Navarro agrees. He’s author of the international bestseller What Every BODY is Saying: An Ex-FBI Agent’s Guide to Speed-Reading People and The Dictionary of Body […]
By Nora Jacobs, Hennes Communications As protests rage across the country in the wake of police shootings, police departments are learning that shaping the public’s perception of any given event requires an increasingly sophisticated communications response. Gone are the days when a department’s public information officer would brief the media and then retreat from view […]
by Howard Fencl, Hennes Communications The more we get used to Zoom, Webex, Microsoft Teams and other live video teleconferencing platforms, the more danger that we get a little too relaxed. I’ve seen Zoomers drone on and on, delivering their presentations in a disinterested monotone. I’ve seen “listening” participants slouching, checking email and who-knows-what-else on […]
By Ari Lewis, writing in Crain’s Cleveland Business… The best athletes in the world have personal trainers: LeBron James, Serena Williams, Megan Rapinoe. I knew that to be the best, I needed to hire a writing coach to take me to the next level. As a species, we have a monopoly on collective knowledge. So […]
By Howard Fencl, Hennes Communications You’re grappling with serious challenges that threaten your organization, and perhaps your career. Someone leaks an internal e-mail to the media, and reporters have been leaving you voicemail messages all day asking for your comment on the issue. Your company’s unwritten policy is to ignore the media, and your general […]
By Nora Jacobs, Hennes Communications Pre-COVID, few of our clients had ever experienced a crisis event with the potential to threaten the very existence of their organization. Now, almost everyone we talk to has had first-hand experience managing disruptions in supplies, sales, finance, staffing, production, logistics, communications, marketing and technology. Some organizations have emerged stronger […]