We have never read such a complete and abject apology by a corporation. Not only does the interim CEO of Equifax apologize profusely, he clearly states what they have done and will do to address the problem, and he sets clear deadlines. It’s textbook crisis management. He also announces new products that may put the […]
[By Thom Fladung, Hennes Communications] “The house could be burned down before you even smell smoke.” In 2009, The Georgetown Journal of Legal Ethics set out to study how the court of public opinion can shape legal controversies. The sources were the people on the front lines – responses gathered from a questionnaire sent […]
ABOUT THE WORKSHOP Fake or Fact? The Poynter KSU Media Ethics Workshop is a one-day training program for professionals, educators and students that examines critical issues and perspectives in media ethics. Moderated by distinguished faculty from The Poynter Institute in St. Petersburg, Fla., the Media Ethics Workshop provides a unique forum for professionals and students […]
From Danny Panton at At-Risk International: The term “fake news” has lately gotten significant traction in the business world, the political realm, and among the public. Alongside, the reliability of sources has been a hot topic for discussion. While people are entitled to believe what they want (regardless of how true the information is), untrustworthy […]
No longer must you visit a “Spy Store” or RadioShack and pay big bucks for a miniature recording device. Today’s high-definition audio and video recording devices are tiny, inexpensive – and nearly impossible to spot. In fact, you probably already own one: your iPhone or Android device can easily make recordings with a wide variety […]
Earlier this year, Bruce Hennes and Thom Fladung spoke at the American Bar Association’s Annual Mid-Year Conference, held in Miami, Florida. Their remarks were captured by Marilyn Cavicchia, writing for the ABA’s Bar Leader Magazine: “You’re all living in a media revolution,” said Thom Fladung, vice president of Hennes Communications. “And you don’t even know it.” […]
One day your luck suddenly runs out, and you’re consumed by a crisis that threatens to destroy everything you and your team have worked so hard to build. Rumors go viral on social media. News reporters fill your voice mail and email with interview requests. Work grinds to a halt and your staff wants answers. […]
From Poynter: By now, you’ve probably seen the pictures: New Jersey Gov. Chris Christie, surrounded by his family and friends, sitting on a public beach that had been closed to the public amidst a state government shutdown. In a write-up for the (Newark, New Jersey) Star-Ledger, which published the photos, photographer Andrew Mills described how […]
From Poynter: A great interview is one of the journalist’s most powerful tools. It can be informative, entertaining, thoughtful. Here, an interview with NPR’s Audie Cornish Jesse Thorn: You have worked at NPR for like 95 percent of your professional career. Is there an NPR way of doing things, do you think? Audie Cornish: There definitely is. And, […]
[By Howard Fencl, Hennes Communications] It’s everywhere. You check your Twitter feed. Read a news website or the daily paper. Turn on Nightly News or NPR. It’s an unrelenting and punishing tidal wave of political news pounding us over and over again. The slightest new wrinkle in a political drama, the smallest blip on Wall […]