By Bruce Hennes & Stephanie York, Hennes Communications We’ve all been inundated by the media with COVID-19 information, but what can you do to help your employees get through this crisis? The best thing you can do to prepare your team for whatever is about to come is to communicate, communicate and then communicate some […]
After the 2001 anthrax attacks – when white powder in envelopes sparked widespread panic – the Centers for Disease Control and Prevention created a 450-page manual outlining how U.S. leaders should talk to the public during crises. The CDC guidebook, with “Be first. Be right. Be credible.” on the front cover was developed by the […]
Beyond the headlines and soundbites, the main effect from coronavirus seen thus far in the United States may be confusion. Who to believe. What to believe. And how best to prepare and think about this latest global threat right now. Here, we offer analysis and advice from the United States’ preeminent risk communication speakers and consultants, […]
By Bruce Hennes, Hennes Communications New coronavirus headlines, tweets and Facebook posts are piling up by the moment: first U.S. death, new cases of unknown origin, updated travel advisories, outbreaks in new areas. This is how news of a virus spreads in the communications ecosystem in 2020, and it’s understandable if you’re wrestling with how […]
By Stephanie York, JD, Vice President, Hennes Communications Q: Why should a local school system (K-12) reach out to a crisis communications firm? A: Quick – What’s the single highest priority for a public, private, independent or parochial school? It’s not education. It’s safety. And just one part of that safety net is making sure the […]
This article is written by attorney David Wolowitz, co-chair of the Education Law Group of McLane Middleton, P.A., with offices in New Hampshire and Massachusetts. While written for Wolowitz’ independent schools, it’s equally applicable to public, parochial and charter schools. Strong digital use policies, trainings and behavioral standards can protect schools from these emerging […]
From Anthony Spota, writing for Fair Observer: In an era when 280 characters can spur the demise or salvation of entire companies, so-called crisis communications has become an increasingly important and technically complex profession. Today’s successful specialists in this craft must be knowledgeable about a variety of topics including public relations, psychology, data science and […]
By Bruce Hennes, Hennes Communications In the face of a coronavirus pandemic, prudent business and nonprofit leaders should be using “peace time” to prepare for the worst. Animal viruses that jump species can and often do change or mutate, presenting challenges to doctors and researchers. In rapidly developing situations, reporters demand simple and definitive […]
February 3, 2020 Beyond the headlines and soundbites, the main effect from coronavirus seen thus far in the United States may be confusion. Who to believe. What to believe. And how best to prepare and think about this latest global threat right now. Today, we offer analysis and advice from perhaps the United States’ preeminent […]
When it comes to corporate risk and resilience, one of the gurus in the industry is our friend and colleague, Richard Levick, who recently gazed into his risk-ridden crystal ball. Richard believes that 2020 will bring precedent-shattering cyber breaches, radical revisions to enterprise risk management, a public relations backlash to the #MeToo movement, litigation funding […]