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Texas Storm Communications Show Stark Messaging Contrasts

By Nicole Schuman, writing for PRNews… On top of a global pandemic and unprecedented economic downturn, Texans also had to deal with the fury of Mother Nature over the past week, when an unlikely winter storm wreaked havoc on one of the nation’s largest states. In an area not exactly used to dealing with snow, […]


Monumental Crisis Management FAIL: Ted Cruz’s Mexican Vacation

By Nora Jacobs, Hennes Communications As is now clear to the entire country, Senator Ted Cruz apparently skipped class the day they taught Crisis Management 101.  As his constituents and fellow Texans faced a winter storm that may be the costliest in the state’s history, boiling snow for drinking water and burning furniture to heat […]


Goodell Super Bowl Pre-Game Interview Showcases PR Fundamentals

Nicole Schuman at PRNews writes: From a PR standpoint, highlights of CBS’s Super Bowl pregame show didn’t come from Miley Cyrus’s concert for essential workers or the moving piece celebrating the 30th anniversary of Whitney Houston’s performance of the national anthem. It came from a simple interview that many viewers may have missed while preparing […]


National Law Review “Go To Thought Leader” Award Honoring Excellence in Legal Thought Leadership Goes to Hennes

Bruce Hennes Receives National Law Review Award Bruce Hennes, chief executive officer of Hennes Communications and a nationally known expert in crisis communications, reputation management and media engagement in crisis situations, has been named by the National Law Review as one of 2020’s “Go-To Thought Leaders” for columns he has contributed to the publication’s website, […]


Crisis Management Lessons Learned From the 2020 Political Scene That Can Apply To Any Organization

Arthur Solomon, a former journalist, was a senior VP/senior counselor at Burson-Marsteller.  In the past, we’ve found him to be an astute observer of the scene.  Here, he offers advice aimed at public relations firms, but also applicable to any professional service firm, nonprofit, government agency or company.  Of course, Art’s opinions, written for CommPro, […]


Absorb Chaos, Transform It Into Calm and Give Back Hope

From Amy Boone, writing for Ethos3: At times, we are called to give presentations about new products or policies. Other times, we might be asked to inspire or challenge our audience members. But other times, we are called to speak into times of crisis. Maybe a business is losing revenue and the forecasted future is […]


Lawyers, Demigods, Outrage Management & Crisis Communications

By Thom Fladung, Hennes Communications At Hennes Communications, we often tell clients that they have an attorney for the Court of Law. But they have us for the Court of Public Opinion. And those two courts often require different – and at times conflicting – strategies. Attorneys have persuasive arguments for tailoring a strategy completely around […]


You Took a PPP Loan. Now Get Ready to Talk About It.

By Bruce Hennes, Hennes Communications Late on Tuesday, December 1, The U.S. Small Business Administration released detailed information about the borrowers who received loans from the federal government’s $659 billion Paycheck Protection and Economic Injury Disaster Loans Program.  The information released includes the names, precise amounts, addresses, industry codes, and lender information for the COVID-19 relief […]


How Can I Avoid Saying the Wrong Thing on Social Media?

By Todd Morgano at Falls Communications: In the seemingly never-ending quest to make a splash on social media, companies occasionally create some cringe-worthy posts that damage their brand and offend the people they’re trying to connect with. I don’t need to barrage you with examples of posts or campaigns gone horribly wrong. A quick Google […]


Do You Have Leadership Presence?

By Carol Kinsey Goman: Leadership presence is a blending of attitudes, qualities, and behaviors that send all the right signals and makes you stand out from your peers. But leadership presence isn’t automatically assigned to you because you have a leadership title, advanced technical skills, or a high-level of leadership potential — and it’s not […]


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