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Don’t Make These Common Mistakes When You’re in a Courtroom

From Lindsey Ellefson, writing for lifehacker… Uh-oh: You have to go to court. Whether you’re a plaintiff, defendant, lawyer, or witness, the results of your trial might depend, at least in part, on how you conduct yourself in that stress-inducing room. As anyone who’s been tuning into the Johnny Depp-Amber Heard trial knows, courtroom behavior […]


7 Tips for Organizational Resilience All Year Round

From Mitch Mitchell, writing for Security Magazine… History has taught security teams that crisis situations can happen at any time and more frequently than anyone can anticipate. However, when a crisis does occur, organizations find themselves in a situation where survival is the main focus — the unprecedented disruption caused by the COVID-19 pandemic being […]


Tips for Creating Powerful, Pithy and Publishable Soundbites

From Jonah Bryson, writing for PRNews… The 24-hour news cycle drowns countless stories that deserve attention. Stories cannot land press coverage without a tasty soundbite, as Dr. Neil deGrasse Tyson describes them. Hence it is paramount to design, deliver and circulate soundbites strategically. Here are two that have stood the test of time: “The only thing we have […]


Attention Ohio Mayors & City Managers

A Crisis Can Occur Anytime & Anywhere In the immediate aftermath of a major incident, such as a mass shooting at a mall, restaurant, school, or faith-based location, the police chief and other first responder agencies will likely be lead spokespersons.  But “major incidents” could turn into multi-day or multi-week events.  Some of those include […]


‘Off the Record’ – Think Long and Hard Before Using

By Bruce Hennes, Hennes Communications… A reporter wants to interview you, but you don’t want to be identified as the source of the information.  What do you do? The first thing to do is to ask yourself if the risk is worth it. Even if you follow everything we suggest below, what might the repercussions […]


A Training Camp with Microphones – N.F.L. Prepares Players for Broadcasting

Introduction by Howard Fencl, Hennes Communications Whether it’s a staff meeting on Teams, a webinar on Zoom, a private conversation on FaceTime or a short training video you record on WebEx, it’s not just what you say, but how you say it.  It goes without saying that as a presenter, you must rehearse your material until you have it […]


Law Firm Responses to War in Ukraine

From Randy Labuzinski, writing for Law.com… The Russian invasion of Ukraine sheds new light on the pattern of law firms speaking out about social causes and events with significant societal implications. A law firm’s actions can have PR implications, particularly when it comes to what is or is not communicated to stakeholders and the media. […]


Chris Rock’s Joke About Actress Jada Pinkett Smith Creates Crisis For Academy Awards and Will Smith

It was indeed the slap heard ’round the world.  But if you’re looking for Hollywood gossip, look elsewhere.  Instead, let’s look at the situation from the crisis management point of view. Here’s how I saw it: If you’re a high-power celeb and you sit in the front row of the Academy Award ceremonies, you are […]


The Browns Take a PR and Reputation Gamble on Deshaun Watson

Browns Release Statement After Deshaun Watson Acquisition Dee and Jimmy Haslam: “We spent a tremendous amount of time exploring and investigating the opportunity to trade for Deshaun Watson. We are acutely aware and empathetic to the highly personal sentiments expressed about this decision. Our team’s comprehensive evaluation process was of utmost importance due to the […]


Who Should Take the Lead in a Crisis?

With no barriers to entry, every public relations firm in the U.S. – and many around the world – now appear to offer “crisis communications.” They don’t. At least, all of those who claim to don’t. Crisis work requires a different – and often counterintuitive – skill set from the traditional practice of public relations.  […]


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