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New to Crisis Management? Here’s a Quick Primer.

From Gail Baker, writing in Higher Education Today, a quick primer in crisis management, suitable for any organization, company or government agency. The day starts like any other. Need to handle a complicated personnel issue, post an enrollment update, and answer budget questions. As you prepare to leave for a meeting, there’s a call from […]


Everything in Moderation: Some Best Practices about Moderating Panels

The City Club of Cleveland is one of the nation’s great free speech forums. A product of the Progressive Era, it was founded in 1912 and is one of the nation’s oldest continuous independent free speech forums, renowned for their tradition of debate and discussion. For more than a hundred years, all of their speakers—from […]


Crisis Communications Strategies for an Always-On Media Environment

By Bruce Hennes, Hennes Communications If you’re a regular reader of this newsletter, you know we’re constantly encouraging you to have a crisis management/crisis communications plan in-place before something happens.  We are also constantly reminding you understand that you only have minutes to respond to a crisis situation; to train and test your team; to […]


Are You Leading Your School’s Culture, Or Is It Leading Your School?

[By Bruce Hennes, Hennes Communications] David Wolowitz is an attorney with McLane Middleton, a law firm in Portsmouth, New Hampshire.  He is also one of the country’s most in-demand experts on sexual misconduct, with a focus on independent schools. We first met David a number of years ago when we served on a panel together.  […]


Female Veterans, World War II Veterans Overrepresented in News Photos

By Denise-Marie Ordway, writing for the Harvard Kennedy School’s Shorenstein Center on Media, Politics and Public Policy: When regional newspapers share photos of military veterans on Twitter, women and individuals who served during World War II are overrepresented, suggests a forthcoming study in Visual Communication Quarterly. The first-of-its-kind study, led by researchers at the University of Alabama’s […]


‘Meth. We’re On It,’ South Dakota Says in Ridiculed Ad Campaign That Cost $449,000

A spectacular fail. From The Washington Post: South Dakota is on meth — at least, that’s the message behind a new anti-drug ad campaign so widely mocked that one marketing expert could only laugh before calling it “a colossal blunder.” The “Meth. We’re On It.” awareness initiative was unveiled Monday by South Dakota Gov. Kristi L. Noem […]


Most Keynote Speeches are Disasters. Here are 5 Big Ideas to Save Your Talk, Your Sanity, and Your Career on Stage

From Stephen Denny, managing director, Denny Leinberger Strategy, writing in Inc. Magazine: There’s a lot of advice out there about public speaking, and not all of it is great. Having done keynotes and other high stakes presentations for the past two decades in venues from hotel ballrooms to conference centers, boardrooms, the occasional brewery, movie theater, and college lecture […]


The Case for Crisis Management Teamwork

[By Nora Jacobs, Hennes Communications]   We are often asked how we interact with a client’s legal team when a crisis strikes an organization. While the traditional view assumes that communications and legal work in constant conflict in the crisis war room, in our experience, these two disciplines can actually complement each other and build […]


Why You Should Take Citizen Journalists with a Smartphone Very Seriously

[by Howard Fencl, Hennes Communications] There are always raised eyebrows in our media training sessions when we tell participants they are always on the record – that in today’s social media world you’re not only on the record with reporters, you’re on the record whenever you talk about your company at the grocery store, on […]


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