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From a Police Department PIO: 10 Tips for Crisis Communications

Dionne Waugh, formerly a reporter and now a public information officer for the Boulder, Colorado Police Department, has deep experience helping police departments communicate with the public during critical incidents.  That experience includes a mass shooting in 2021 when 10 people lost their lives. In a recent article by Wayne Parham written for Police Magazine, […]


Pitching Successfully in the ‘News-You-Can-Choose’ Media Environment

By Linda Descano and Ellen Mallernee for PRNews Today’s news media environment is a direct reflection of consumers’ preference for a choose-your-adventure style of news consumption. For the most part, consumers choose where, how and from whom they get news. This means they may wind up at very different places. The mix of news people […]


The Olive Green Sweatshirt Goes to Congress

In the seminars we teachabout crisis communications, we often talk about the fact that what you say may be less important than how you say it.  “How you say it” also includes the way you look.  Ukranian President Zelensky purposely chose not to wear a suit and tie for his recent visit to Washington, DC.  […]


Crafting Effective Quotes for Media Releases

By Pauline A. Howes, PRNews Strong quotations can add value, credibility and depth to news releases. Commonly accepted guidelines for news releases include using the style, content and tone of news articles and feature stories. This makes a release more compatible with media outlets’ styles. Additionally, a news release or feature article posted on an […]


Why Leaders Need Communication Training and How to Do It

By Abigail Greenheck for PRNews Leaders must communicate effectively in all situations—whether with teams, other leaders, key stakeholders or media. However, not all leaders receive proper training and communicating might not come naturally. Part of the communicator’s job is helping leaders develop skills so they can convey authenticity, confidence and clarity. Communication training empowers leaders […]


New Partnership with Hennes Communications Allows Seminar Participants to Earn Credit Toward Ohio University Online Graduate Certificate

University Teams with Crisis Communications Expert Bruce Hennes in New Offering A new partnership between Ohio University’s Scripps College of Communication and Hennes Communications will allow communication professionals the opportunity to earn one credit hour towards a 12-hour graduate certificate in crisis communication. Anyone attending certain seminars taught by Hennes Communications, a crisis communications firm based in Cleveland, […]


Your Favorite Journalism Movies

By Annie Aguiar, writing for Poynter… What’s your favorite journalism movie? That’s the question we asked on Twitter, Instagram, Facebook, LinkedIn and Reddit, and then compiled your votes into a final list of favorites. We’ve published our own list before from senior media writer Tom Jones, but we wanted to hear from you. Your favorite journalism movies […]


By | December 20, 2022 | Journalism, Media Culture

How the U.S. Men’s Soccer Captain, 23, Delivered a Pitch-Perfect Response

By Seth Arenstein for PRNEWS As PR pros know well, communicating isn’t difficult, until it is. Even the media-trained make mistakes, say things they regret, forget a key talking point, let a journalist’s question, or something else, distract them. Press conferences sometimes are especially difficult. Communicators urge executives that ignoring everything but the questioner is the best […]


Social Media and Information Warfare: The New Warfront

By Tiffany Pham for the ASA Institute for Risk and Innovation American citizens in the Vietnam war era first witnessed–via journalism and televised news–the realities of war, much to their horror. But in the context of modern warfare, social media now competes with these “filtered” mediums. Rather than being used solely to relay news and […]


Sports PR Crises That Provide Lessons for All

By Arthur Solomon for PRNEWS Books about mishandling PR crises often include sagas about Boeing, Wells Fargo, Volkswagen, the tobacco industry and BP. An accompanying chapter should include how sports mishandles PR crises. The National Football League (concussion denial, players and owners involved in abusive behavior with little punishment) should get the longest segment.  It has had enough crises to enlarge the […]


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