By Edward Segal for Forbes It’s not often that business leaders have an opportunity to learn from a crisis that plays out in front of their eyes. Company executives had that chance Sunday night if they were watching the NFL game between the Buffalo Bills and the Cincinnati Bengals. Buffalo Bills’s Damar Hamlin suffered a cardiac arrest […]
By Nicole Schuman for PRNEWS As summer winds down, college students return to school and so begins the rally cries and pep band revelry for collegiate athletics. And this year student-athletes have more on the line. As always, there are scholarships and professional league recruiting. In addition, it’s the first full academic year that student-athletes […]
By Thom Weidlich for PRCG | Haggerty LLC The tragic film-set shooting involving Alec Baldwin is back in the news because prosecutors say they will criminally charge the actor in the death of cinematographer Halyna Hutchins. An incident connected to the news raises a crisis question: When is it okay to give reporters the slip? […]
By Howard Fencl, Hennes Communications There’s nothing the self-righteous embrace more than joining with their fellow self-righteous to gang up on some unfortunate target. The angrier the echo chamber, the better. Social media is their perfect rage machine. It’s where anonymous trolls can obsess and pile on. And they do it relentlessly and instantly over […]
GoLocal, an online publication in Providence, Rhode Island, recently wrote an editorial critical of recent decisions by Rhode Island education officials. The editorial creatively lists everything those officials have been doing to create a crisis juxtaposed with tips for managing a crisis the right way, written by Northeastern University’s Graduate School. We urge you to […]
Whether it’s a staff meeting on Teams, a webinar on Zoom, a private conversation on FaceTime or a short training video you record on WebEx, it’s not just what you say, but how you say it. And if it’s an interview with a seasoned reporter, the stakes are even higher. You must be prepared to […]
Dionne Waugh, formerly a reporter and now a public information officer for the Boulder, Colorado Police Department, has deep experience helping police departments communicate with the public during critical incidents. That experience includes a mass shooting in 2021 when 10 people lost their lives. In a recent article by Wayne Parham written for Police Magazine, […]
By Linda Descano and Ellen Mallernee for PRNews Today’s news media environment is a direct reflection of consumers’ preference for a choose-your-adventure style of news consumption. For the most part, consumers choose where, how and from whom they get news. This means they may wind up at very different places. The mix of news people […]
In the seminars we teachabout crisis communications, we often talk about the fact that what you say may be less important than how you say it. “How you say it” also includes the way you look. Ukranian President Zelensky purposely chose not to wear a suit and tie for his recent visit to Washington, DC. […]
By Pauline A. Howes, PRNews Strong quotations can add value, credibility and depth to news releases. Commonly accepted guidelines for news releases include using the style, content and tone of news articles and feature stories. This makes a release more compatible with media outlets’ styles. Additionally, a news release or feature article posted on an […]