Los Angeles Mayor Karen Bass declined to respond to criticism on Wednesday of the city’s handling of a series of wildfires that have left at least five people dead and thousands of structures burned. Bass was on a diplomatic trip to Ghana as flames tore through the Pacific Palisades and left on Saturday. Here, in […]
By Thom Weidlich for PRCG | Haggerty LLC We hoped to avoid writing about the ongoing and messy legal and comms battle between Hollywood actors Blake Lively and Justin Baldoni. But it’s become too sprawling and interesting to ignore. The multifaceted scandal has much to say about what crisis communications is — and isn’t. Lively […]
By Bruce Hennes, Hennes Communications This article highlights the critical distinction between true crisis communications and the practice of traditional public relations, especially in light of recent allegations of unethical tactics in the Blake Lively lawsuit. Crisis communications is portrayed as a principled discipline rooted in truth-telling, accountability and proactive problem-solving, unlike traditional PR, which […]
This article ran first in Crain’s Cleveland Business on December 19, 2024. By Bruce Hennes, CEO, Hennes Communications This article examines the crisis communications lessons from the tragic assassination of UnitedHealthcare’s CEO, Brian Thompson. It critiques the company’s public statements and explores the broader ethical and reputational challenges facing UnitedHealthcare in light of this tragedy […]
By Galen Stocking, Katerina Eva Matsa, Sarah Naseer, Christopher St. Aubin, Elisa Shearer, Mark Jurkowitz and Shreenita Ghosh for Pew Research Center Although it’s much newer than other media like television or books, the podcast ecosystem has created a rich library of content covering a wide range of topics both popular and niche. A new […]
In this post-election climate, the expectations placed upon corporations, as well as healthcare, education and social service organizations, are more complex than ever. Navigating societal issues, especially hot-button topics like gender, climate and racial discrimination, is no longer optional—it’s an expectation. This responsibility grows exponentially with the reelection of Donald Trump, as organizations may face […]
By Kim Markus, writing for PR News… In today’s fast-paced media environment, where misinformation quickly spreads, PR professionals face a critical challenge: how to ensure authenticity remains at the heart of campaigns. The trust built with audiences is fragile, and reclaiming it requires courage, transparency and a focus on storytelling that resonates. The release of the […]
By Galen Stocking and Meltem Odabaş for Pew Research Center Podcasts are a unique, audio-first source of news and entertainment that has steadily drawn more listeners since 2013, with about half of Americans saying they have listened to a podcast in the past year. Podcasts are often based around the perspective of the host or hosts, but […]
By Luxuan Wang and Naomi Forman-Katz for Pew Research Center Social media plays a crucial role in Americans’ news consumption. Half of all U.S. adults say they at least sometimes get news there, according to a 2023 Pew Research Center survey. Those who get news on social media name a variety of things that they like about […]
By Elisa Shearer, Jacob Liedke, Katerina Eva Matsa, Michael Lipka and Mark Jurkowitz for Pew Research Center Following a steady increase in podcast listening over the past decade, podcasts have become a big part of the normal routine – and news diet – of many Americans, especially younger adults. Roughly half of U.S. adults say they […]