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The Facebook Ad Boycotts Have Entered the Big Leagues. Now What?

From Megan Graham at CNBC: KEY POINTS An advertiser boycott of Facebook is gaining steam, now counting Verizon and Unilever among its participants. Starbucks and spirits giant Diageo joined the campaign over the weekend. Analysts say these advertisers have the potential to influence more companies to join the boycott. The boycotts could prove promising for […]


You Took a PPP Loan. Now Get Ready to Talk About It.

By Bruce Hennes, Hennes Communications EDITOR’S NOTE:  On the morning of Monday, July 6, the SBA released a database with the names and information for all entities that received a PPP loan of $150,000 or more.  You can download that list here.  At this time, it is unclear if and when the names of those […]


Science vs. Politics

When the H1N1 Swine Flu vaccine became available ten years ago, at first the scientists and other public health experts said that pregnant women should immediately get the vaccine.  Then they said it should be administered to those over 65 years of age, then it was anyone who was immunocompromised, with changing death projections and […]


Food Brands Tweet #BlackLivesMatter, but What’s Behind the Words?

We remind our clients that apologies must be real, honest and authentic.  We remind our clients that “spinning” is “lying.”  And we remind our clients that if you’re going to talk the talk, you need to walk the walk. From this week’s New York Times, an insightful piece by Tejal Rao… It (seems) that, to […]


Verbs Take Sides in George Floyd Demonstration Coverage

Public trust in the media has tanked in the last four years. Police have become increasingly hostile to media, lately arresting or hectoring reporters covering demonstrations of George Floyd’s killing by one of their own. Yet, media tend to gravitate to milquetoast verbs writing about police behavior in riots. Police “deploy” anti-riot tactics or “disperse” […]


What Customers Need to Hear from You During the COVID Crisis

From Jill Avery and Richard Edelman, writing for the Harvard Business School… As the COVID-19 virus pandemic began to sweep across the world, Doug McMillon and his team at Walmart watched in horror. Suddenly, they realized, tomorrow would be nothing like “business as usual” and everything in the company’s marketing plan, from retail execution to […]


Crisis Communication: 5 Steps for Damage Control

By Thom Fladung, Hennes Communications, writing for The Wisconsin Lawyer: Attorney Andy Phillips, like many folks, looks back a bit wistfully at the “good old days.” “I wish it was back in the day where I could go home at 6 o’clock and sit down with the paper for a half hour,” says Phillips, whose […]


Ashland University Professional Learning Podcast – Thom Fladung on Communication Best Practices

In this short Ashland University Professional Learning Podcast, Dr. David Silverberg interviews Thom Fladung, managing partner of Hennes Communications, one of the few firms in North America focused exclusively on crisis management and crisis communications. Fladung is also the former managing editor of The Plain Dealer and Detroit Free Press. To listen to Thom talk […]


Now is the Time – Media Training for Attorneys & Their Clients

Whether it’s a staff meeting on Teams, a webinar on Zoom, a private conversation on FaceTime or a short training video you record on WebEx, it’s not just what you say, but how you say it.  And if it’s an interview with a seasoned reporter, the stakes are even higher.  You must be prepared to answer […]


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