By Denise Marie-Ordway, writing for the Shorenstein Center on Media, Politics and Public Policy at the Harvard Kennedy School… Many Americans share fake news on social media because they’re simply not paying attention to whether the content is accurate — not necessarily because they can’t tell real from made-up news, a new study in Nature suggests. Lack of […]
By Charlotte Klein, writing for Vanity Fair… It started late one day, and you could see it kind of building on social media,” Washington Post national editor Steven Ginsberg recalled of the torrent of online abuse directed last month at Seung Min Kim. The Post reporter had been photographed showing Senator Lisa Murkowski a critical tweet sent by Neera Tanden and seeking comment, a standard journalistic practice somehow interpreted as […]
From Marisa Iati, writing for the Washington Post… Ohio’s biggest newspaper is taking an unusual tack toward covering falsehoods from a U.S. Senate candidate: It doesn’t plan to do so at all. The Plain Dealer in Cleveland said its journalists intend to ignore inaccurate statements from Republican Josh Mandel that they consider to be ploys […]
From Tom Jones, writing for Poynter… Why should we care? What’s the big deal? Don’t we have more important things to worry about than some soap opera half a world away? That was the general feeling among many following Sunday night’s Oprah Winfrey interview with Prince Harry and Meghan, the Duchess of Sussex. Millions of […]
By Erica Dahawan, writing for the Harvard Business Review… Misunderstandings are rampant in today’s workplaces. While poor communication habits may feel inevitable with colleagues, we should always strive to engage with clarity and empathy, especially as we come to rely more on remote work and digital communication. What is a good first step to improving […]
By Nora Jacobs, Hennes Communications As is now clear to the entire country, Senator Ted Cruz apparently skipped class the day they taught Crisis Management 101. As his constituents and fellow Texans faced a winter storm that may be the costliest in the state’s history, boiling snow for drinking water and burning furniture to heat […]
Recently, we were asked to comment on the story below. Our quick analysis: it’s not like he said something accidental, or something he didn’t mean. His words clearly expressed his beliefs. And those beliefs were not consistent with the values of KPMG – and appropriate action was taken. From Mark Sweney & Joanna Partridge writing in […]
From Ariana Pekary, writing for The Columbia Journalism Review: THIS MONTH WE WITNESSED A VIOLENT RAMPAGE at the US Capitol. In the middle of the insurrection, CNN decided a political panel was the best means of following the unfolding catastrophe. As members of Congress were on lockdown, Anderson Cooper held court with political analysts Rick Santorum, […]
By Bruce Hennes & Nora Jacobs, Hennes Communications Aesop perhaps said it best: “You are known by the company you keep.” It appears many organizations are learning the true meaning of that phrase in the wake of the Republican vote against certification of the Electoral College results and the January 6 U.S. Capitol riots. In […]
Arthur Solomon, a former journalist, was a senior VP/senior counselor at Burson-Marsteller. In the past, we’ve found him to be an astute observer of the scene. Here, he offers advice aimed at public relations firms, but also applicable to any professional service firm, nonprofit, government agency or company. Of course, Art’s opinions, written for CommPro, […]