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Make the Case to Defend Yourself in the Court of Public Opinion

By Howard Fencl, Hennes Communications I was jolted back to the Stone Age by an attorney’s email on a thread batting back and forth a media statement I’d help craft in response to outrageous allegations in a frivolous lawsuit filed against our mutual client. The attorney’s reaction to the draft statement: “Litigators always advise ‘no […]


Corporate and Social and Political Engagement: An Introduction

By Alexandra Reed Lajoux, writing for Directors & Boards… Corporations  have the right to free speech. Should they exercise that right? Should corporations take public stances on social issues? Should they make contributions to political action committees or political parties? Under what circumstances do such actions create issues for corporations and their boards? These questions […]


The Best Guide to Spotting Misinformation Online

The Poynter Institute is a global leader in journalism.  It is the world’s leading instructor, innovator, convener and resource for anyone who aspires to engage and inform citizens.  Poynter champions freedom of expression, civil dialogue and compelling journalism that helps citizens participate in healthy democracies. Poynter prepares journalists worldwide to hold powerful people accountable and promote […]


I’ve Been a Hostage Negotiator for Kidnapped Journalists Like Daniel Pearl. Here’s What I Wish Everyone Knew.

From Daniel Levin, writing in The Forward… Today marks the 20th anniversary of the death of Daniel Pearl, the American journalist who was kidnapped and then brutally murdered by terrorists in Pakistan on Feb. 1, 2002. Danny’s death affected me deeply — his abduction on the way to an arranged interview at a Karachi restaurant, […]


A General Counsel Provides Counsel on Crisis Communications

Maria Feeley, chief legal officer for Washington and Lee University, has seen her share of crises, at Washington & Lee as well as Rosemont College, the University of Hartford and Florida A&M, where she’s worked or served on boards. Think about whether you’d like to be faced with any of these: A social media firestorm […]


Why Spotify Can’t Afford to Lose Joe Rogan

From Ashley Carman, writing for The Verge… You’ve probably seen this by now, but to catch you up if not: On Monday, Neil Young issued an ultimatum to Spotify: keep Joe Rogan or me. It can’t have both on the service. “I am doing this because Spotify is spreading fake information about vaccines — potentially causing death […]


Stupid Questions Pitched at Presidents

From Timothy Noah, writing for The Soapbox… We’ve seen much commentary about whether it was inappropriate for Joe Biden to mumble into a hot mic that Fox News’s Peter Doocy was a “stupid son of a bitch,” and not enough about whether Biden’s assessment was truthful. The first question is easily answered. No, presidents should not go […]


Crisis Communications 101: Should You Apologize for Mistakes?

By Bruce Hennes, Hennes Communications If you’ve ever attended one of our seminars on crisis communications, we often talk about the power of apology.  Real apologies; apologies that are authentic and true; apologies without qualification or the use of “weasel words” (e.g. “mistakes were made”). Perhaps no industry does apology better AND worse than the […]


The Six Essential Rules for Lawyers Dealing with Reporters

Thanks to Mary Flood for this article… Whether reporters are calling about a crisis or just to tap your expertise, here are the six things all lawyers should know before talking to the press. An unanswered or botched media call can be a nightmare, or at the very least a lost opportunity for advocacy for […]


To Rebuild Trust, CDC Should Consider Going Back to What Used to Work Well: Subject Matter Experts Explaining Complexities Candidly for As Long As It Takes

Do you remember the 2009 swine flu pandemic, also referred to by the media as the H1N1 flu?  I remember two things quite distinctly: As this flu crossed borders, infecting 700 million to 1.4 billion people — or 11 to 21 percent of the global population of 6.8 billion at the time — thankfully, the […]


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