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Why Investing in Reputation Management is Crucial for Your Business Strategy

By Adam Petrilli for Entrepreneur Business reputation is the public perception of the brand, its products or services and its treatment of employees and customers. A good reputation serves a company well, but a lousy reputation inflicts damage and potential ruin. That is not to say a company cannot come back from negative reviews or […]


How Gender Stereotypes Kill a Woman’s Self-Confidence

By Dina Gerdeman for Harvard Business School Working Knowledge Women make up more than half of the labor force in the United States and earn almost 60 percent of advanced degrees, yet they bring home less pay and fill fewer seats in the C-suite than men, particularly in male-dominated professions like finance and technology. This […]


Exclusive Secrets of the National Spelling Bee: Picking the Words to Identify a Champion

By Ben Nuckols for The Associated Press As the final pre-competition meeting of the Scripps National Spelling Bee’s word selection panel stretches into its seventh hour, the pronouncers no longer seem to care. Before panelists can debate the words picked for the bee, they need to hear each word and its language of origin, part […]


Communicating ‘Bad News’ the Right Way by Setting the Narrative

By Dustin Siggins for PRNews California’s largest homeowner insurance provider is saying goodbye, citing wildfires, skyrocketing construction costs, and other issues to protect itself from financial losses in the state. State Farm’s decision to no longer take new applications is at least the third similar decision by major insurers in the last year, and comes after the company’s […]


Roundtable: Police PIOs Share Communication Strategies in the Aftermath of a School Shooting

By Police1 Staff In the unsettling aftermath of a school shooting, law enforcement agencies inevitably encounter inquiries from community members and local media outlets. These queries often surround the agency’s readiness to respond to such incidents should they occur within their jurisdiction. In this roundtable, we’ve collated firsthand advice and insights from experienced police PIOs […]


Hennes Communications CEO Named to Lawdragon Global 100 Leaders in Legal Strategy and Consulting in Recognition of His Work in the Field of Crisis Communications

Bruce Hennes, Chief Executive Officer of Hennes Communications, was again named to the Lawdragon Global 100 Leaders in Legal Strategy and Consulting, the definitive guide to the experts in management, marketing, communication and recruiting most valued by law firm leaders. Hennes Communications, founded in 1989 and located in Cleveland, Ohio, is one of the few […]


Closures, Consolidations and Downsizings: Using Crisis Communications Principles to Share Bad News

By Nora Jacobs, Hennes Communications Executive Summary Business closures, consolidations and downsizings can be difficult decisions for organizations to make. These decisions can affect employees, clients, vendors, and local officials, and can have a significant impact on the reputation of the organization. To effectively communicate these decisions, a comprehensive communication strategy is necessary, much like […]


The Cancel Culture Curse: From Rage to Redemption in a World Gone Mad

By Bruce Hennes, Hennes Communications Cancel culture is a movement aimed at ostracizing, discrediting and “deplatforming” individuals and companies for behavior or transgressions deemed offensive.  According to Wikipedia, cancel culture is a controversial topic that exacerbates political polarization, with arguments from two opposing sides.  One side argues that it gives a voice to marginalized communities […]


Workplace Conflicts? 5 Tips to Improve Communication

By Kiely Kuligowski for Business News Daily Use these five communication strategies to effectively resolve workplace conflict. Unresolved conflict can impact your company culture, employee performance and retention and bottom line. Workplace conflict is often the result of poor communication. Use clear communication strategies like active listening to resolve workplace conflict. This article is for […]


Lessons From a School on Handling Social Media Crises

by Thom Fladung, Hennes Communications Whether in-person or virtual, the kids are still in school.  For the moment, however, this will be a class for the adults – and class is now in session on how to handle a social media crisis. On a Labor Day Sunday some time ago, the leadership team at a school […]


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