small-logo
Need help now? Call 216.321.7774

Public Health’s Share of the Blame: US COVID-19 Risk Communication Failures

The World Health Organization defines risk communications the exchange of real-time information, advice and opinions between experts and people facing threats to their health, economic or social well-being. The ultimate purpose of risk communication is to enable people at risk to take informed decisions to protect themselves and their loved ones. Risk communication uses many […]


What if Facebook Is the Real ‘Silent Majority’?

From Kevin Roose, writing in The New York Times: Listen, liberals. If you don’t think Donald Trump can get re-elected in November, you need to spend more time on Facebook. Since the 2016 election, I’ve been obsessively tracking how partisan political content is performing on Facebook, the world’s largest and arguably most influential media platform. […]


Are the Biggest Threats to Your Organization’s Reputation Languishing in HR’s Bottom Drawer?

By Nora Jacobs, Hennes Communications As we have seen countless times during these COVID-stricken months, employees are working on a short fuse.  Isolation, stress and a galvanized political landscape have combined to create an environment where casual comments on social media explode into wars of words, workplace rules spawn walkouts, and long-simmering resentments about past […]


Corporations Must Look to Adopt a New Paradigm

From Bill Ide, III, Partner, Corporate Governance, Akerman and Richard Levick, Esq., Chairman & CEO, LEVICK Late one night during the financial crisis of 2008–2009, when working around the clock was the order of the day in the AIG war room, a team member left the building to grab takeout for dinner. Having forgotten to remove his […]


How Talking About the Coronavirus as an Enemy Combatant Can Backfire

By Tabitha Moses, writing for The Conversation: We see this war reflected in the language that gets used by politicians, policymakers, journalists and healthcare workers. As the “invisible enemy” rolled in, entire economies halted as populations “sheltered in place.” We were told to “hunker down” for the long battle ahead and to “support our troops,” […]


Don’t Let a Crisis Become Your Legacy

From Zach Olsen, writing in Inside Higher Ed: Public perception has become reality — reputations are made and destroyed overnight thanks to the power of social and online media and an emboldened public who has seen Twitter bring down corporate titans and foment socio-political unrest around the world. Schools can no longer be certain they’ll […]


Learning to Dance With the Virus

Once again, we turn to Peter Sandman, one of the country’s foremost experts on the subject of risk communications.  In a recent interview, Dr. Sandman focused on how he thinks the U.S. public health profession mishandled and miscommunicated COVID-19 over the last few months, suggesting that health officials underreacted and left us unprepared. Then they […]


Six Things Every Attorney Should Do When Hiring And Managing A Communications Team

Nathan Miller, writing in Forbes, nailed it… As the CEO of a strategic communications firm in Los Angeles, I frequently work with lawyers. Whether my client is a high-profile individual in the middle of active litigation, a nonprofit engaged in a public education campaign or a large corporation getting ahead of a story — good […]


Contact Us

Your name Organization name Describe your situation Your phone number Your email address
Leave this as it is