By one of our favorite communications consultants, Carol Kinsey Goman, Ph.D., writing for CommPro… The body language question I’m asked the most when people are preparing to make a presentation is: “What should I do with my hands?” My answer? “Use them.” Research shows that audiences tend to view people who use a greater variety […]
We are pleased to announce that Hennes Communications is now providing crisis management and crisis communications services to the Arizona School Boards Association (ASBA), giving their members access to our team 24/7/365. Those services include pre-crisis planning, 24/7 crisis response, crisis/media training, litigation communications support, communications audits and tabletop drills. As has already been announced, […]
By Stephanie York, J.D., Hennes Communications It’s worth stating over and over – social media is your organization’s most important tool to disseminate information to your stakeholders amidst a crisis. People who care most about you go to your website. They follow your Twitter feed. Many likely interact with you on your Facebook page. Because […]
The Cleveland Metropolitan Bar Association has a new video series titled Hey ! Wait a Minute !, allowing their members to talk for just 60 seconds on topics of interest. Here, Bruce Hennes uses his minute to talk about “The Court of Public Opinion.” For the short video, click here. In our last issue, Bruce […]
By Howard Fencl, Hennes Communications It was exhilarating! For the first time after more than a year’s worth of COVID lockdown, we were about to facilitate an in-person media training for a client. My colleague and I were fully vaccinated. The trainees and their observers were fully vaccinated. We were ready to rock. Despite a […]
From Bruce Hennes, Hennes Communications The Cleveland Metropolitan Bar Association has a new video series titled Hey, Wait A Minute ! Here, bar association members have a chance to say what’s on their minds or teach a quick lesson in just one minute or less (a skill set that is certainly not taught in law […]
Whether you agree with Lanny Davis’ politics or not, he has some excellent insights when it comes to crisis management. Here he is, writing for The Impact Lawyers… When managing a crisis, communication skills are often contradicted by the human instinct to put the best light on bad news. Specifically, there are three natural, human […]
By Amy Boone, writing for Ethos3… The human race has made huge leaps in technology and science. We understand more than ever about the neuroplasticity of our brains. We use social media and technology to connect with strangers all over the planet. And we enjoy medical advancements that extend our life expectancy and fight back […]
Sam Wineburg, Professor of Education and History at Stanford University, writing for The Conversation… The web is a treacherous place. A website’s author may not be its author. References that confer legitimacy may have little to do with the claims they anchor. Signals of credibility like a dot-org domain can be the artful handiwork of a Washington, […]
In the last issue of this newsletter, we brought to you Part #1 of an article written by Dr. Peter Sandman titled Lawyers and Outrage Management – Why Do Attorneys Usually Dislike Outrage Management? You can read that article here. We hope you agree that this article is still very much on-point and relevant, with lessons […]