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6 Crisis Management Lessons From the Florida Condo Collapse

From Devin Partida, writing for Worth… The tragic condominium collapse that occurred recently in Surfside, Fla., has shed light on the importance of crisis management. Identifying threats before they arise can be a challenge. Emergencies can be difficult, if not impossible, to anticipate, but how to respond to them can be thought out beforehand. Proper planning […]


How ‘Engagement’ Makes You Vulnerable to Manipulation and Misinformation on Social Media

Filippo Menczer, Luddy Distinguished Professor of Informatics and Computer Science at Indiana University, writes… Facebook has been quietly experimenting with reducing the amount of political content it puts in users’ news feeds. The move is a tacit acknowledgment that the way the company’s algorithms work can be a problem. The heart of the matter is the distinction between […]


Fighting Misinformation: How to Inoculate Your Audience Against Troll Trash Talk

By Howard Fencl/Hennes Communications   Fact: The COVID-19 vaccine will make you glow in the dark. Fact: Migrants crossing the southern border are causing the latest U.S. outbreak. Fact: Dr. Anthony Fauci is covering up U.S. support of research that unleashed COVID. Fact is, none of these allegations are fact. They’re nonsense.  And none of […]


Events and Emergency Comms Takeaways From Tropical Depression Henri

By Sophie Maerowitz, writing for PR News… As the climate changes and severe weather events become more frequent, all PR pros have a relatively new discipline to master: emergency weather communications. While public notices around dangerous weather conditions were once solely the realm of local governments and first responders, just about every type of organization […]


Social Media Jeopardizes our Lives

By Evan Nierman, writing for PR News… The swift downfall of “Jeopardy!” host Mike Richards is the latest example of the jeopardy that surrounds us in today’s lightning-fast unforgiving age of social media. Whether you make a wrong move, say something offensive, or have ugly skeletons in your closet, the career-ending rush to judgement can be fast […]


The Media Revolution is ‘Iterative’ and Social: Experts Share How Not to Get Left Behind

From Bar Leader, a publication of the American Bar Association: “You’re all living in a media revolution,” said Thom Fladung, vice president of Hennes Communications. “And you don’t even know it.” Offering a window onto one aspect of that revolution, Bruce Hennes, president of the same crisis communications firm, said, “I don’t think there’s a reporter […]


Cleveland Hits the Ball Out of the Park on Name Change

From our friends at PRCG/Haggerty… The Cleveland Indians professional baseball team, like similarly branded clubs, has been pressured for years to change its name, which many Native Americans view as racist. Last week, it unveiled a new moniker with a campaign aimed at anticipating blowback. It wasn’t just good PR, but good crisis communications. Baseball […]


7 Questions to Ask Before Hiring a Crisis Communications Firm

By Bruce Hennes, Hennes Communications This article first appeared in the National Law Journal   Crisis communications is a sub-specialty of the public relations profession that is designed to protect and defend an individual, company, or organization facing a public challenge to its reputation.  Crisis communications is aimed at raising awareness of a specific type of threat, the magnitude, […]


Critical Race Theory and the Push to Keep it Out of US Public Schools

By Denise-Marie Ordway, writing for The Journalist’s Resource… Two experts offer insights to help journalists – and non-journalists – make sense of the recent controversy around critical race theory, a decades-old legal framework for examining how U.S. laws and systems have perpetuated racism. Republican lawmakers and elected leaders across the U.S. have spoken out in […]


UFOs, Once Consigned to Conspiracy Theories, Have Landed in Mainstream American Journalism

From Amaris Castillo, writing for Poynter… Last Friday, U.S. intelligence agencies released a report that many were eagerly awaiting: a preliminary assessment on unidentified aerial phenomena. In layman’s terms, UFOs. The unclassified report said these phenomena clearly pose a flight safety issue but that there aren’t enough high-quality reports on them to draw any firm conclusions. Sightings […]


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