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Corporations Decide on Proper Messaging After Roe v. Wade

By Andrew Byrd for PR News The U.S. Supreme Court overturned Roe v. Wade June 24, ending federal constitutional protections for abortions. That decision, which caused immediate public protest, leaves abortion rights decisions to the states. As of today (June 27), nine states have outright abortion bans, including Alabama, Arkansas, Kentucky, Louisiana, Missouri, Oklahoma, South […]


Dick’s Sporting Goods Followed Its Conscience on Guns—and It Paid Off

By Jay Fitzgerald for Harvard Business School Working Knowledge After the 2018 school shooting in Parkland, Florida, Dick’s Sporting Goods’ CEO declared: “I don’t want to be part of the story anymore.” Two new case studies by George Riedel go inside the retailer’s decision to remove certain firearms from stores and restrict gun sales. Days […]


Use Peacetime Wisely: Plan Now For What To Say And Do In A Crisis

By Bruce Hennes, Hennes Communications Public officials, CEOs, executive directors and members of for-profit and non-profit boards have a responsibility to their stakeholders to plan for situations that will imperil life, limb and the ability of their organizations to fulfill their missions. In the immediate aftermath of a major incident, such as a mass shooting […]


Why Empathy is Critical When Disaster Strikes

By Tony Jaques, for Managing Outcomes – When a boatload of tourists was involved in an incident in remote northwest Australia, and more than a dozen were taken to hospital – some with serious injuries – you might expect the company to express shock and sympathy. But apparently not. According to media reports, the only statement […]


7 Questions to Ask Before Hiring a Crisis Communications Firm

Crisis communications is a sub-specialty of the public relations profession that is designed to protect and defend an individual, company, or organization facing a public challenge to its reputation. Crisis communications is aimed at raising awareness of a specific type of threat, the magnitude, outcomes, and specific behaviors to adopt to reduce the threat.   […]


Newspaper Giant’s New Editorial Approach Creates Crisis Communications Challenges

By Howard Fencl, Hennes Communications – Surprise! Fewer and fewer newspaper readers pore over editorial pages. So many fewer, that publishing giant Gannett recently announced a sweeping change in its approach to editorials, op-eds and political endorsements. Gannett says its readers don’t want to be told what to think – that editorial content is frequently the […]


Why Wall Street Can’t Escape the Culture Wars

By Paul J. Davies, writing for Bloomberg – Wall Street has always been involved in politics even if bank bosses sometimes want to pretend disinterest. In the past, they were able to stick mainly to battles about tax and regulation. Now, it is ever harder to avoid the U.S. culture wars. Citigroup Inc. Chief Executive […]


The Handmaid’s Tale

From our friend and colleague, Richard Levick at Levick.com… We are an over-polled society, a fact which subsequently influences politicians to prefer to follow rather than lead. Yet, how is it possible that up until U.S. Supreme Court Justice Samuel Alito’s draft in Dobbs v. Jackson Women’s Health Organization leaked, only 20% of Americans thought […]


When Should Corporations Take a Stand on High-Profile Social Issues?

By Tony Jaques, writing for Managing Outcomes… The likely overthrow of Roe v Wade to limit access to abortion in the United States has highlighted whether and when business corporations should take a stand on controversial social issues. Denim company Levi Strauss was one of the first major companies to weigh in on this debate, […]


Jif Stuck in a Recall Jam Demonstrates a Teachable Moment

Introduction by Howard Fencl, Hennes Communications… It’s not even a guilty pleasure. I have unapologetically devoured ton upon ton of JIF peanut butter in my lifetime. And I’ll continue doing so. Not to denigrate Skippy or Peter Pan or the grocery store’s pricey boutique nut butter offerings, but I’ve been a Jif guy for a […]


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