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How to Rebuild a Damaged Reputation

By Ernie Smith for Associations Now   Not everyone has a perfect professional track record. Maybe a failed initiative or a connection to a corrupt organization earlier in your career is holding you back, or perhaps a criminal record is proving hard to get past. Or maybe you were simply inexperienced and needed time to build your […]


5 Pitfalls of Restaurant Review Management

By Avi Goren, Co-Founder & CEO, Marqii, for CommPro In 2021, 94% of consumers surveyed by ReviewTrackers said that a bad review convinced them to avoid a business. Not only that, but according to Search Engine Land report, companies with more reviews generate 54% greater revenue. Reviews can make or break a company. In the modern digital age, […]


How to Admit You’re Wrong; Admitting Wrongdoing Isn’t a Failure, It’s an Opportunity

By Allie Volpe for Vox   Julia Strand was confident in her scientific findings when they were published in 2018. Strand’s research showed that when a circular beacon of light was present in a noisy setting, people expended less energy listening to their conversation partner and responded quicker than without the light. The feedback was […]


Hennes Communications CEO Named to Lawdragon Global 100 Leaders in Legal Strategy and Consulting and the Lawdragon Hall of Fame

Bruce Hennes, Chief Executive Officer of Hennes Communications, was again named to the 2022 Lawdragon Global 100 Leaders in Legal Strategy and Consulting, the definitive guide to the experts in management, marketing, communication and recruiting most valued by law firm leaders. Hennes Communications, founded in 1989 and located in Cleveland, Ohio, is one of the […]


The Skill Set That Got You Into the C-Suite Isn’t Necessarily the Skill Set You Need to Manage a Crisis

It’s a simple fact: Controversies today are tried in the Court of Public Opinion more often than the Court of Law. News now breaks first on social media, with traditional media sweeping Twitter, Facebook and YouTube for leads. Whether your organization is immersed in crisis or dealing with a hot-button issue, your news can quickly […]


15 Ways Social Media Fuels Violent Extremism

By Bridget Johnson for Homeland Security Today ISIS roared onto the social media landscape not with a gruesome beheading, but with a fluffy kitten. The beheadings would be infamously broadcast by the terror group, leading to scattershot social media bans followed by new accounts created by terrorists and their loyalists to replace and augment the […]


Making Media the Enemy Amid an ‘Information Crisis’ Won’t Restore Public Trust

Introduction by Bruce Hennes, Hennes Communications Along with the sheer horror and heartbreaking tragedy of the massacre at the Robb Elementary School in Uvalde, Texas, we have been witness to an “information crisis,” in the words of Marc Duvoisin, editor in chief of the San Antonio Express-News. As the Washington Post pointed out in a […]


The Next Big Decisions On Roe Are Up To Employers – Here Are Five Steps To Consider

Introduction by Bruce Hennes, Hennes Communications The U.S. Supreme Court decision to overturn Roe v. Wade leaves states to decide whether to restrict or ban abortion. And it leaves employers who provide healthcare plans deciding what to do and say about an issue that has separated the nation for decades. An attorney described it this […]


Addressing Internal Communication After Roe v. Wade Ruling

By Nicole Schuman for PR News The days of employee communication remaining internal are long gone. You’ll be prepared “if you always assume emails will be forwarded externally, internal town halls will be recorded and shared and updated policy handbooks will be leaked,” says Aubrey Quinn, COO, Clyde Group. That said, this week’s internal communication […]


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